After trying to login for several times, the system says "Your account temporarily disabled".
Why does it happen and how to fix it?
Answer
Temporary account disable happens when you enter wrong USER ID or PASSWORD.When you enter either a wrong USER ID or PASSWORD for three (3) times, your account will be temporarily blocked or locked from accessing or logging in to your mobile banking.
But you don't need to worry. Lock time period will just take 15 minutes.
So you need to wait after 15 minutes then log-in again.
If you enter a wrong USER ID or PASSWORD within the lock time period, the lock time period will be extended into 5 minutes.
Every wrong log-in attempt will add you an additional 5 minutes.
So make you log-in accurate. Enter your USER ID and PASSWORD very carefully.
Tips in order not to forget your Metrobank Mobile Banking Password
- Make your USER ID and PASSWORD memorable to you.
- Write them down in a piece of thick paper or ID size paper and keep that paper in a very safe place that only you know.