If you don't have a SOA, here's a two-step procedure on how to recover or know your CIGNAL Account Number.
![How to Recover or Find CIGNAL Account Number?](https://www.affordablecebu.com/pictures/articles/technology/Recover_Find_CIGNAL_Account_Number.jpg)
Step 1
First, you must know your Smart Card Serial Number. To know the Smart Card Serial Number, pull-out the Smart Card from the CIGNAL Box.![CIGNAL Box](https://www.affordablecebu.com/pictures/articles/technology/Cignal_Box.gif)
Flip the Smart Card and locate the Smart Card Number on the backside of the card. The number is a 12-digit and is encircled in red below:
![CIGNAL Smart Card](https://www.affordablecebu.com/pictures/articles/technology/CIGNAL_Smart_Card.gif)
This is a Smart Card of CIGNAL with
Smart Card Serial Number encircled in red.
Step 2
Using your Smart or Sun Cellular mobile phone or cellphone, text CIGNAL<space>SC<space><12-digit smart card number> and send to 5353. See sample below:
![Texting CIGNAL Account Number](https://www.affordablecebu.com/pictures/articles/technology/Texting_CIGNAL_Account_Number.gif)
![CIGNAL Account Number Recovery Number](https://www.affordablecebu.com/pictures/articles/technology/The_number_to_be_sent_to_for_CIGNAL_Account_Number.gif)
(Cost of sending texts: Php1.00 per text for Smart and Php2.00 per text for Sun subscribers)
After successfully sending, you will then receive your CIGNAL Account Number.
![CIGNAL Account Number Retrieval](https://www.affordablecebu.com/pictures/articles/technology/CIGNAL_Account_Number_Retrieval.gif)
Are you having trouble recovering your CIGNAL Account Number?
- https://www.affordablecebu.com/