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How to Recover or Find CIGNAL Account Number?

You probably found this article because you either don't know or lost your CIGNAL Account Number. You can find your CIGNAL Account number in your Statement of Account (SOA).

If you don't have a SOA, here's a two-step procedure on how to recover or know your CIGNAL Account Number.

Step 1

First, you must know your Smart Card Serial Number. To know the Smart Card Serial Number, pull-out the Smart Card from the CIGNAL Box.

Flip the Smart Card and locate the Smart Card Number on the backside of the card. The number is a 12-digit and is encircled in red below:

This is a Smart Card of CIGNAL with

Smart Card Serial Number encircled in red.

Step 2

Using your Smart or Sun Cellular mobile phone or cellphone, text CIGNAL<space>SC<space><12-digit smart card number> and send to 5353. See sample below:

(Cost of sending texts: Php1.00 per text for Smart and Php2.00 per text for Sun subscribers)

After successfully sending, you will then receive your CIGNAL Account Number.

Are you having trouble recovering your CIGNAL Account Number?

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"How to Recover or Find CIGNAL Account Number?" was written by Mary under the Technology category. It has been read 69993 times and generated 93 comments. The article was created on 03 July 2018 and updated on 03 July 2018.

Total comments : 93

Comments display order:

Fatbht [Entry]

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rey edmund ordiz [Entry]

CCA NO.02549236563
S/NO: 832848012911023378
ID : 0073810828

Danny Boy Bocal Aninion [Entry]

Help po diko makoha ung cignal account number kopo kasi ung cca# ko kolang po 11 oang dapat 12 p0

daisy buenafe [Entry]

pwede po ba malaman ang account # neto 000047686587

Jimmy [Entry]

Find the number of cignal tv

aboud hawrechz macalilay [Entry]

Good Day ma'am/sir

help me retrieve my account number please...

CCA NO: 02708769544
S/NO: 832848022008098416
STB ID: 00766735352

Rhealyn Caampued [Entry]

Invalid Satlite SC number cannot find account number

Joan Macatol [Entry]

CCA no. 02549445774
S/No 832848022006050789
STB ID: 00766433827

Joan Macatol [Entry]

Good afternoon, please help me retrieve my Cignal account number. Thank you in advance!

Ellen Joy Castillo [Entry]

Hello po paano ko po malalaman ung cignal account number pag ganito po nakalagay?

CCA no. 02549408233
S/No 832848022005013806
STB ID: 00754018531

Thank you po

Salem Buzar [Entry]

How can i recover or find my old cognal tv box?

marea [Entry]

Good day, i tried the steps you give, sending to 5353 of my Prepaid Cignal Smart Card No. 0000 4557 8242 for 3 times, but all failed. Can you help me with my Account No. please?

Jahara [Entry]

Cca no.02549219395
Stb id: 00753806735 alin po jan ang cgnal..cgnal.po ba yan or gsta

Rizza Macaro [Entry]

How will I know my account number for Cignal postpaid, since I don't have the smart card inserted inside the box. Favor, please let me know my account no. CCA No.: 02549307846 S/No. 832848022004003285 STB ID: 00753979668

Erlinda T. Cena [Entry]

Pano Po malalaman account number Wala Po card Ang box
CCA: 025024205095
STB ID 00644994097
S/No. 722N913H1806309511
Thank you !

Jong morato [Entry]

Please we need help Po about our box , sent you a inquiry but sad till now I'm waiting for reply

Jong morato [Entry]

Pano Po malalaman account number Wala Po card Ang box
CCA: 025024077957
STB ID 00644956513
S/No. 722N913H1806222775
Thank you !

Joselito [Entry]

Mam pano ko malalaman ung cignal account # ko eh wala pong card ung gamit namin na box cigna

Jenky rose rodel [Entry]

Hello po ..d ko na po Alam Yong account number Nang sd box.panu po malalaman ung account.plss
Serial no.542309061708116547
STB ID:0708962946
CCA no.025028515838

lloyd silver [Entry]

hindi ko po alam yung account number ko po. ito po yung CCA number salamat po sa pagsagot

CCA#: 025026385507
STB ID: 0664378491
SERIAL#: 542309061603026078

Reynos [Entry]

What is my cignal account number this is my cca no.025025248805

Lourdes Delante [Entry]

paano po malalaman account number ko, eto po ung details ng cignal box ko:

cca No.: 025022228107
stb ID.: 00720867133

Aniah Abbas [Entry]

Hi pa help po, how can i load po hindi ko po alam acct. no. Ng cignal ko at wLa din po siyang smart card, can i use my CCA no.?

FROILAN A. CEDENIO [Entry]

nawama yung cignal account ko, gusto ko sana magpa load, kaso hindi ko alam kung ano po yung cignal account ko.

Judy Davin jr. [Entry]

Eto po CAA# ko 025023862086
diko po maalala kc account no.ko,,thank you po

carlito alagos [Entry]

sir/maam bumili ako nang cignal box hindi po ma trace ang account number pls. help naman asap cca 025222650120 stb id 00744214655 s/no. 742309071807134217

Joan Cubero [Entry]

hi po pa help nman po nwala ko po yung account # ng.cignal ko and wla po card yung nabili kung cignal
CCA No.: 02549137374
S/No. : 832848021901015538
STD ID: 00753678882

amir [Entry]

I havent used my cignl box for a month and when i opened it thats what it said, "please contact cignal care to activate the account. (6)".

Please help me and give some advice how to activate my prepaid cignal account, so i can Reload may cignal prepaid account and watch on my Cignal TV.

Thank you very much, more power and God bless!

Christine joy maris [Entry]

Pa help naman po naka limutan po namin ang account number at wala pong smart card ang cignal namin. Pano po sya mapapaloadan?

CCA NO. 025021721326
STB I.D 00720871408
S/ NO. 722N913H1711104856

Amelyn Agravante Balibalos [Entry]

Good day maam/sir, how to know the account no. And how to know the smart card# if you dont have smart card inserted in the cignal tv box? Thanks reply me asap

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