Your GCash account or e-wallet is identified by an individual 11-digit number known as your GCash account number. The mobile number you used to sign up for GCash is the same as the GCash number. Therefore, if you are curious about your GCash number, it is probably the mobile phone number that you are currently using.
However, some GCash users may have registered with a different mobile number and conveniently forgotten their actual number. Since GCash does not explicitly prohibit multiple accounts, you can simply create a new one with your existing mobile number and call it a day. ,'_com-medrectangle-3','ezslot_5',191,,_('div-gpt-ad-_com-medrectangle-3-0');
However, there are a number of ways to locate or retrieve your GCash number, which is distinct from your current mobile number, if you really want to know it. If you think you still have some GCash in your wallet or if the account is really important to you (high GScore, unpaid GCredit balance, etc.), you should try to recover your account number.
Table of ContentsHow to Find or Retrieve Your GCash Account NumberCheck Your GCash Number on the Mobile AppSend an Email to GCashCall the GCash Hotline NumberGCash Account Number SampleCan You Change Your GCash Number?ConclusionHow to Find or Retrieve Your GCash Account Number In the event that you have forgotten or lost your GCash number, we have provided you with three potential methods for retrieving it.
Check Your GCash Number on the Mobile App The GCash mobile app is the best place to find your GCash number. Although it may be common knowledge, some GCash users are unaware that the application itself stores their account number. 300,250],'_com-medrectangle-4','ezslot_6',192,,_('div-gpt-ad-_com-medrectangle-4-0');
Open the GCash app on your smartphone, sign in with your MPIN, and then tap the ""PROFILE"" option in the bottom menu to find your account number. Your GCash number will appear immediately below your name.
Send an Email to GCash If you are unable to access your GCash account or the GCash app, you can send an email to GCash customer support to request your account number. The GCash Help Center also has a support ticket submission option.
This template can be used to send an email to GCash asking for your phone number; make sure to update it with your own information:
Since I am unable to access my account, I would like to request my GCash number, GCash. For your verification, here is my personal information: ""_com-box-4,"" ""ezslot_7,"" 193,,"" ""div-gpt-ad-_com-box-4-0,""
Name: Address for Juan dela Cruz: Date of Birth: Maria Clara Street, Tondo, Manila 1st of January 1999Email: juandelacruz1999@gmail.com I've included a current photo ID for your verification. I'm grateful!
Simply yours, Juan dela Cruz. Send an email to support@gcash.com with a photo or scanned copy of a valid ID, such as an UMID, passport, or voter's ID.
Within one to two business days, you should get a response. GCash may request additional information to verify your identity as the account's actual owner. 300,250], ""_com-banner-1,"");
Call the GCash Customer Service Hotline at 2882 (for Globe subscribers only) for an additional method of requesting your GCash account number. Call (02) 7730-2882 for non-Globe subscribers (airtime and long-distance charges may apply).
From Monday through Sunday, the GCash customer service hotline is open from 8:00 a.m. to 5:00 p.m.
Example of a GCash Account Number The typical 11-digit GCash Account Number looks like this: 09XXXXXXXXX. For instance: 09123456789. It is identical to any other mobile number in the Philippines.
The GCash number should not contain the international area code +63. It should only have 11 digits and begin with ""0.""
Can Your GCash Number Be Changed?
Is it possible to use your current mobile number as your GCash number? Yes, you can send an email to support@gcash.com or create a support ticket to ask GCash to change your account number. A few personal details, like your birth date, your old and new mobile phone numbers, and your last known GCash balance, will be requested of you.
In conclusion, there are a number of ways to retrieve your GCash account number, so losing it is not the end of the world. If you forget your account number or lose your SIM, most people will just create a new GCash account. However, if your e-wallet still has money, it is worth the effort to try to recover your GCash number. If you no longer have access to your previous mobile number, you will be able to request a change of number or log in again to your GCash account if you know your account number.
Call the toll-free number 2882 or send an email to support@gcash.com if you have any questions or concerns about GCash.
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