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SSS Customer Service | Hotline Phone Number

With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number

920-6446 to 55

An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.

You may call SSS IVRS Hotline Numbers below:

917-7777 (Metro Manila)
446-5902 (Baguio)
982-8739 (Tarlac)
562-9289 (San Pablo)
472-8842 (Naga)
234-2053 (Cebu)
227-7273 (Davao)
992-2014 (Zamboanga)

Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?

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"SSS Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 206012 times and generated 628 comments. The article was created on 27 March 2013 and updated on 27 March 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 628

Comments display order:

Benedict [Entry]

I don’t like the chat system it sucks and the toll free number is very bad bad customer service

Rmdbki [Entry]

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viena [Entry]

I've been trying to contact you through email but got no response. I even tried to contact the numbers you provided for concerns but your numbers cannot be reached. My SSS is still locked as of the moment. what shall I do to retrieve my account?

GENALENE GUIYAB ANTONIO [Entry]

mahirap tumawag

BALAY MINDANAW FOUNDATION INC. [Entry]

Goodmorning Concern : Employeer SSS account is locked and requested for unlocked password: bmfi2022 sss number - 08-0933031-1 and my Email add.: crisfinancebmfi@gmail.com

Paulin joy carlom [Entry]

My sss account is locked
Name:Paulin joy c carlom
SSS #:0423522796
Birthdate:December 27, 1992
Mother 's maiden name:jocelyn lyma caldo
Attached my valid id sss iD

Paulin joy carlom [Entry]

Username and password

Camille Andreus [Entry]

i would to ask how can i get my sss number ? my employer would not give it to me when i was working on them. how to check thank you .

LADAGA PATERNO BETONIO JR. [Entry]

how can get my disclosure statement on my apllication loan? here's my transaction numberSLMW632021072250785

ANNIE BOY VILLAESPIN [Entry]

I submitted my unemployment benefit claim but it was rejected. Kindly double check my email since I already attached the corresponding documents.

Thank you

Engelbert R.Boladola [Entry]

My sss account is locked I need it to unlocked.

clarinda badilla moreno [Entry]

please help me to unlock my password..i forgot my email address that i enrolled in my sss account

sss# 33-3472062-6

juanito ramirez jr [Entry]

how to unlocked my sss account

Hazel Fe D. Polido [Entry]

Subject: Request to Unlock my Locked SSS Online Account

Hi,

I'm Hazel Fe D. Polido. My SSS online account at sss.gov.ph has been locked due to many failed attempts. May I request to unlock or reset my account. My SSS details are:

Full Name: Hazel Fe D. Polido
Mother's Maiden Name: Natividad Inomneng Duclan
Birthdate: 02/03/1994
SSS Number: 01-426556-9
Attached below is a scanned copy of my valid ID (any of the following: Driver's License, Voter's ID, Postal ID, SSS ID, UMID, PhilHealth ID, etc.)

I'm waiting for your immediate response.

Best regards,

Hazel Fe D. Polido

lilia evaristo [Entry]

hinde po ako maka gawa ng online account.

ZENAIDA MALLARI DALIMOT [Entry]

good evening sir/ma'am, patulong po ma-unlock nang aking account. Ang aking SSS no. 0213425016. Please po at maraming salamat

Sherrilyn B. Capili [Entry]

Pa tulong po

I want to unlocked my sss account

Klyza Zyra Kate [Entry]

Your customer service hotline is ALWAYS busy. Can you provide us ways how to contact you? We hope you take immediate action regarding this matter. We really need the ANSWERS to our question, especially now that we're all facing dilemma.

jennifer buenafe [Entry]

your hotline number is always busy. How can we communicate with you directly for our claims concerns??

Weenalyn Calimlim [Entry]

may account is locked pa tulong po sss no. 3381306527

michael jardinero [Entry]

i forgot my user ID and password.
patulong naman po ma-i check yong
sss ko online.
sss no. 3396627770

benigno afable [Entry]

un luck my sss acount

jessanne [Entry]

Gdafternoon mam/sir, Pwede po magpa assist kasi po nagloan poko ng calamity loan then approved na po sya mag2weeks na po kasi pero wala padin pong laman atm ko, then nakita ko na mali po pala ang nailagay ko na bank account type, Imbis na BDO unibank ang nakalagay po is BDO network bank. Baka pwde po magpatulong para mapalitan ung account type. Marami pong salamat.

Bahrain S. Narsico [Entry]

Good evening
Concern :
My SSS account is locked in online application.
and forgot email and password.
sss number - 0626133393
active email add now is bahrain.narsico@austal.com

Jhon lowen m. Madaiton [Entry]

I want to unlocked my sss account

Lester M. Aquino [Entry]

Asking for my Log in details as i forgot my username and password.
SSS # 33-6282638-5, Bday: Dec08,1981. Email Ad: ltmaquino@yahoo.com

Sherwin Reyes [Entry]

Good Day

I Have SSS Online Account But i forgot my Password. unfortunately I Forgot My Email Adress Account that i used in registering in My SSS.

May I request that my email address be replaced with (sherwinreyes820@gmail.com) which is my active email address as of now.

My Deatails

Sherwin Reyes
34 6023196 6
August 20 1997

I've also attached my 2 I'D to proof my Identify.

Thank you!

Sherwin Reyes

Jhet Ray D. Ayson [Entry]

Good day,

I have a SSS Online Account but I forgot my User ID and Password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.

May I request that my email address be replaced with jhetraydirectoayson@gmail.com which is my active email as of date.

Here are my details relevant to this purpose:

Name: AYSON, JHET RAY DIRECTO
Date of Birth: 05-09-1987
SS Number: 34-0224390-09

Thank you,

Jhet Ray D. Ayson

Marilou U. Tabla [Entry]

Goodmorning
Concern :
My SSS account is locked in online application.
and forgot email and password.
sss number - 3386648594
Email add.: Lhouumali18@gmail.com

Marilou U. Tabla [Entry]

Goodmorning
Concern :
My SSS account is locked in online application.
and forgot email and password.
sss number - 3386648594

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