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LBC Customer Service | Hotline Phone Number

This is the customer service portal and hotline phone number of LBC, "Ang Hari ng Padala".
If you are located within Metro Manila, you may call them at (02) 858-5999. You can call this number even if you're outside Metro Manila using your landline or mobile phone but call charges may apply.
 
If you are located outside Metro Manila or in the province, you may call them at 800-035-702-444 or 1-800-10-8585999
 
LBC's customer service is open 24/7.
 
LBC Customer Service Hotline Number
 
You can also send your queries or concerns to LBC's email address: customercare@lbcexpress.com.
 
LBC offers a great courier service through its unmatched nationwide delivery network of over 2,500 on-foot couriers, covering 1.8 million households in the Philippines.
 
Do you have any concern with LBC?
- https://www.affordablecebu.com/
 

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"LBC Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 533893 times and generated 1747 comments. The article was created on and updated on 07 April 2016.

You may post good or bad customer reviews in the comment below.

Total comments : 1741
Gemma dehapin [Entry]

Im waiting for my parcel in lbc but my address is incomplete what will i do
Camille Bentulan [Entry]

LBC, i have two packages from maxicare and CIMB but none of them arrived, it’s frustrating its almost been a month and its 2 of the most important card that i need to have. I think you need to improve your service it’s so poor. Please tell your employees to do their job to find those addresses. I also tried to reach your customer service several times still don’t get any resolution. This is so frustrating, please do improve your service because i don’t wanna waste money from this.
Sqzokh [Entry]

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Maryanne Escritor [Entry]

Hi good day,
Your lbc pick up had a wrong sticker instead of the package is for jessie it will gave to jennifer i hope that you will make an action for this pls and thank you
Joanna Lynne Cabatcan [Entry]

Maam can I request for the aircon of Candon stern mall branch to be fixed? super init po talaga sa branch nila, please take action po, thank you
Unknown [Entry]

Ung staff po sa lbc puregold tayuman branch,sobrang sungit tska di sya maasist na staff dalat po pakitutukan ang lbc na branch maraming salamat
Jha [Entry]

Tama ba lbc status sa tracking received na ng resiver kahit hindi pa.. pinuntahan pa branch niyo ganun din nakita nilang status ng package ng pamangkin ko,sinabi pa balik nalang bukas???ano yon
Ted Louie Manuel [Entry]

The delivery Team doesn't have initiatives, Tell can call rather than text to ask for the location. They never went to the location for delivery. Faking reasons that the receiver is not on the location. Fuck your service.
BRIAN [Entry]

For Branch General Trias Robinson, Nakakdismaya kasi lagi ako sa lbc na courier gumagamit, pero ng kulang lang ang name ko ayaw ibigay ang parcel ko. nasa harap na ang owner at may valid id naman na napresent di pa binigyan ng consideration. sinabihan lang ako na ibabalik lang ang parcel sa sender , e ang sender drop off lang sa malapit na nadaan na lbc. so babalik pa ang sender doon? kabwesit di na makakaulit and i will share this to my friends reagding sa na experience ko. I'm a staff also in different pero if sobrang minimal ill accept it and consider since may record naman sa branch. mga staff kasi mga ugalinh pang president.
Massimiliano [Entry]

Track Number 44200005264558 (Destination final: DASMARINAS)
Good morning
I ask for help to get info on my box from Italy to Dasmarinas (Philippines).
According to the LBC Track & Trace (44200005264558) our box has been stopped at the CAVITE SOUTH DELIVERY TEAM since January 26, 2023. It's already been four days, and since we urgently need to leave for Mindoro.
I wanted to get information about it.
If it is possible to receive a telephone number of this Hub or even the address: it's urgent!!!
EDUAREN SAMBALILO [Entry]

44200001572641 tagal na po yan dec 16 nasa manila na po peru until now nasa manila paa rin. baka pagdating po ng mga yun eh nabulok na po ang nasa loob sa tagal.
EDUAREN SAMBALILO [Entry]

Good day po, dec 16 pa po yung package sa manila until now andun pa rin po siya. baka naman po pagdating ng package eh mga sira na po at bulok na sa tagal ng byahe. Pakibilis bilisan naman po ng kunti at babalik na naman po uli yung me ari sa work eh nauna pa siya dumating sa parcel nia.

salamat po
christiane d. juico [Entry]

good day.

this is regarding my parcel which had unsuccesful delivery because of my shop was closed already during the rime of delivery.

i think with the initial delivery attemp, you guys should be aware of the time already. i suggest you would be more efficient in your operation.

- calling us on the estimate time of delivery.
- proper planning on your deliveries. with multiple attemps knowing that my shop closes at 6pm, you should have adjusted your time of delivery.

here is the tracking number for ur reference. 313727116988

thank you.
Celda Benlot [Entry]

Have a good day I want to follow up my package since September 13 I sent until now nothing deliver
DIVINA SAGADRACA MACNI [Entry]

Good day, po.

Track No. 127050924728, wrong po yong address na nilagay nila, dapat po eh Julia Ortiz Luis NHS, Sto. Domingo, Nueva Ecija. Espiritu Banna po ang nilagay nila. pinadala ko po sa Puregold, Laoag City
Pretty Thrifty Model [Entry]

Clerk (male duty Nov. 16 at 3:00
PM) at LBC Robinson’s branch Tacloban is not servicing customers based on first-come-first-serve basis but are selective on transactions - prioritizes cash-in and cellphone. I called the attention of the clerk and gave me the reason that there are many customers. It’s unreasonable, poor customer service.
Nicole Cuenca [Entry]

Yung update nang parcel ko is nasa Iloilo na and yung location ko is Iloilo, bakit en route NANAMAN to Cebu?? Please respond to this message.
Warren RUFIN [Entry]

Good day yung aking package na documents is been already 6 days na start nung pinadala sa agdao branch davao pinadala cya nung 16 of july but until now no movement sa package ko importante yun medical records ko yun hinahanap na ng agency ko natatakot ako baka ma cancel pa yunh alis ko dahil lang sa i respo nsable na systema ninyo ang lead time po ninyo is 3 to 6 days naka lagay pero but ngayon 6 days na no update parin at di kopa natanggap?? Babayaran ba ninyo 9 months contract ko pag na cancel ang us ko?? Dahil lang sa i responsible na system ninyo?? Ng lagay pa kayo ng lead time tinanong namin yun dae estimate pero wla pa dipa namin natanggap
dorz [Entry]

Tagal ng delivery lagpas 7 days eh nakalagay pa namn going to visayas is 2 days for air at 5 days pag roro eh lampas na ng isang linggo at wla pa rin!!!!! NO TO LBC AGAIN !!!!!!!!
miles [Entry]

your contact number is not accessible ..ur tracking system is not well functioning mayyyyyyyyyyyygoddddddddddddddd
Arvin michael S. Razon [Entry]

Mam, Sir

Good day I'm Arvin Michael S. Razon. I would like to inform you're
good office to trace my document at this branch San Fernando clk.
bldg. junction Dolores san Fernando Pampanga almost one week I did not
receive a tracking number. Thank you and God bless
Kristoffer Glenn Laude Sison [Entry]

just want to ff up on my shipment tracking no. is 39896925 it arrive in manila and latest update that it is in intransit in vcargo can you notify me about it best way is to call me at 09271541493 thank you
Bethel Jay Borja [Entry]

UNTIL NOW MY BOX DDNT ARRIVE!!!! I SWITCH BACK TO LBC EVEN IF I FIND IT EXPENSIVE BECAUSE I RELY ON UR SERVICE AND TIMING DELIVERY!

I REGRET DOING SO! ITS BEEN 3 months MY CARGO DDNT ARRIVE TO ITS RECIPIENT! DEVASTATING FRUSTRATING AND STRESSFUL! MENTALLY EMOTIONALLY AND FINANCIALLY!

tracking # 200092110258998

PLEASE SEND IMMEDIATELY TO ESCALATE THIS PROBLEM TO AUTHORITIES!!!!
Mae [Entry]

Lumagpas na ng 7 days ung padala ko until now hindi pa din narereceive ng receiver.Katagal!!!!!!Never to LBC again!!!!!Ang tataray pa ng mga lady staff sa Mayon Branch nila sa Quezon City.
MARICEL ACEDERA OBERIO [Entry]

HI PLS HELP ME TRACK PACKAGE NUM 1182737595. WHAT TOOK SO LONG TO DELIVER. THANK YOU
Eman Remojo Lamis [Entry]

how can i contact the carrier of my product cause its to long
Robelyn saniel [Entry]

Dear Lbc Tacloban,

Good Afternoon!

Let me raise my concern regarding this package number 331073211071 pls.hold this item first because the customer is not yet paid as she promise after i sent the receipt to her..

macatimpag r. customer not yet pay..

pls.gave me your contact no.in tacloban leyte so that i can call before the package will arrive.

thank you very much!

Best Regards,
Robelyn sender
ramil dator [Entry]

paki tracking naman po kuing nasaan na un pinadala ko abroad slovakia, halos one month na wala pa , mawawalan na ng trabaho ang mga nagpagawa ng documents...tracking nos 1913-9658-8333
JENYLEN JARDINEL [Entry]

181684438889 , 18153619217 hindi ma contact ung hotline nyo naka quarantine ako kakataopos lang ngayon araw need ko pa mg pa sub test please i will get my package by monday
jeremiah [Entry]

good day can i ask for your little help in your good company to track my balik bayan box tracking # 1174326441/1174326433 thank u and more power
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