With FAQ section based on knowledge base,iKode Help Desk X allows customers to search for the best answer before they submit the tickets. The frequent ask questions are listed for customers.No matter how many features a help desk software has, the ultimate goal is to improve the service speed and quality.
The other hosted help desk solution provided by iKode company is 2help.biz which cloud based help desk platform for reaching software-as-a-service,so called SAAS.By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.
Comparing with the download solution,it is much more easily to use.Only click the support sidebar (exclusive) on community can access to helpdesk service.No server, no installation, no retaining required with Twitter interface.
So, businessmen will never regret with this decision. For better solution,iKode Helpdesk is a good choice for the online business.Two solutions with 8 languages which are customers can selected, they are English, German, Bulgarian, French, Hungary, Portuguese, Greek and Chinese.
Recently,the iKode Helpdesk is on sale with 30% discount until Sunday(July 15th).What is the best help desk software in the market? The best help desk should be cheap and powerful.iKode Helpdesk must be the best option.
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