Communicating with the clients is essential to improve the quality of customer service. Aside from contacting through phone, you can reach Banco de Oro (BDO) at their email address.
Banco De Oro (BDO) created several email addressess to serve the growing number of clients. They are:
CALLCENTER@bdo.com.ph - for general concerns
Mybdo-InternetBanking@bdo.com.ph - for internet banking concerns
hrmd@bdo.com.ph
irandcorplan@bdo.com.ph
When you need the help of BDO, just sent a message to those email addresses.
Do you have any concern or problems with Banco De Oro (BDO)?
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"Banco De Oro (BDO) Email Address" was written by Mary under the Banking category. It has been read 27040 times and generated 65 comments. The article was created on 30 June 2015 and updated on 30 June 2015.
Hello good day. I have done transaction from BDO ATM last Wednesday (11/08/17) around 6:52 in the evening but i haven`t got the money, also the balance has been deducted from my account.
I would like to ask if what address of BDO I could send my documents for applying my BDO online Banking in order to activate.
I've received I call from your representative, asking some questions and instructing me to send all the necessary documents like photo copy of valid, and passbook or atm plus my Enrollment reference number form which have my signatures.
Appreciate your prompt response so I can send as soon as possible.
Thank you and have pleasant day .
Best regards, Applicant (Kitchie Diancin) Reference Number: OE-20170901-566240
I just received my statement of account dated July 30, 2017. Kindly give me the details of your charge "Globe billspay Taguig Ph" for P5,000 posted 07/25/17, transaction date, 07/21/17.
Jose C. Florento Card No. 4183-5901-9082-5100 30 Times St., West Triangle Quezon City
Ma'am or sir magandang araw po. Ako po ay nasa kuwait at ng padala po ako ng 50,000 mahigitnung lingo, March 26,2017. Amo ko po ang ng hulog pero yung apilyedo ko Imber na MOLINA nagging MILONA. Hang gang ngayon for verification pa rin. Ano po ang gagawin ko. Pumunta na ang amo ko kung saan sya naghulog.
Good morning BDO have a blessed Sunday. Im jomen mendoza in Saudi arabia,years ago i registered online banking to inquire my balance transaction in my kabayan Savings account,but after my vacation few months ago,when i come back here in saudi arabia,probably i forgot my password and also my number in saudi that im using to registered has already change and also the display says that account is lock thanks
your quickly response is highly appreciated thanks very much
Na locked out po ang BDO online account po, at hindi ko na po alam na email address ang nailagay ko po sa pag sign-up ko po, pwede nyo po ba ako matulungan? please kailangan ko lang po talaga ma online banking kasi napakalayo po ng ATM Machine po.
Gusto ko lang po malaman maam/sir kong bakit di ako makapag log in sa bdo online banking ko it says na invalid daw ang user id at pasword ko eh un naman talga ang pasword at ID ko.tapos nong nilologin ko sya ulit kasi nagtaka ako bakit diako makapag log in ay diko na po mabuksan dahil naka lock napo daw account ko.... Please po nasa ibang bansa ako kaya diko po maountahan ang banko nyo po Hope po malinawan nyo ako sa problema kong ito... Thank you so much po...
Note:naka LOCKED napo ngaun ang account ko... Please help me to generate po...
Good day Mam/sir, I'm Allyssa Mae Cerillo i avail a cash card last january 7,2017, i came back last january 14,2017 to claim the card but the teller said that the card can't be claim yet maybe i can go back after a week ma i ask ou when can i claim my card. Thank You!
Hi I'm here at Bahrain,how many time I try to make enrolle online banking sa BDO Meron po kasi akong kabayan savings account but I fill up all and correct nman,pero Hindi tlga Ako mka gawa eh..I need to check my account asap..Pls!thanks!!Have a good day!!
good pm, sir/ma'am, i have done transaction from BDO ATM last Thursday (11/10/16) around 11am but i haven`t got money.but balance has been deducted from my account..
Good morning Sir/Mam! Tanong ko lang po kung anong mangyayari kung hindi ko ipadeliver ang credit card? May babayaran ba ako o ipacancel ko na lang? Sana matugunan niyo ang tanong kong ito. Salamat po
good pm,,sir/mam,,tanong ko lang po tungkol po sa aking bdo account naka account lock or hindi ako maka login or update sa aking hinulog na pera,,paano ko open ulit?
Hello. I have online banking in BDO, an I am currently in China. I want to transfer money but it requires an SMS code. I couldn't receive the code since I left it in Philippines, and do not know if it is still working. Can I change my number?
Hello Sir/ Madam, I am interested applying for the standard master card, i am now in Switzerland but first week of july i'll be in the Philippines...im hoping that theres a bdo staff who can help me for the application,and when it is approved i personally will pick up the card if possible. Thanks so much and looking forward for an immediate reply and action.
Good afternoon sir ma'am,tanong ko lang po kung magkano po ang down kapag mag open account po ng pasbook po?ano po ang mga requirements po kapag mag open account. Thank you po
Hope this statement find you all well.I just want to know if there is a way to find out about the statement of account of my daughter..Also is it possible to take the statement of aacount 2 years ago?
I would like to cut my bdo amex card.. because i cannot pay it anymore.. due to some family financial and health problems.. since 3 years ago its difficult for me to pay my outstanding balance.... until now im hardly looking money just to pay my balances... i have no job and my husband is seriously sick, i have 2 young kids depending on me..we only seeking help to our immediate family... im asking for an amnesty program about this matter.. i would like to pay my remaining balance with out interest in installment.. please help me saving may family....
I have applied for a BDO Installment Card last week and on the same week i also receive a phone call from one of the staff however, i did not get all the instructions with regards to the documents to be submitted because it was choppy then so i requested for a text message so could get all but instead i was promissed to receive an email from the bank but up to this time no email yet. Please help e facilitate my application. Thank you.
