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Why won't my GE refrigerator dispense water?

Why won't my GE refrigerator dispense water?

When I try to dispense water the refrigerator makes a noise, but nothing comes out. I also noticed water slowly leaking from in the bottom corners of the unit. I've checked the hoses and there doesn't seem to be a problem. The ice maker/dispenser still works fine. I've tried two different brand new water filters, but get the same result. What else should I try to get the refrigerator to dispense water again?

Asked by: Guest | Views: 274
Total answers/comments: 6
Guest [Entry]

"First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable."
Guest [Entry]

My water line was also frozen, so I set the freezer temperature one setting warmer (6 to 5), and used a hair dryer on the center back of freezer door. Now my water dispenser works again.
Guest [Entry]

"Just my two cents, GE refrigerator water line freezing in the freezer door is not uncommon. It sounds like the valves are working since you say you can hear it trying to dispense. Pull the toekick off, find the water line connection, and disconnect it. Close the freezer door and turn on the dispenser to see if water squirts out the water line. Have bowl handy to catch the water. If water comes out then you have a frozen water line in the dispenser area. GE makes a heater kit to fix this. ...don't know the part no. off-hand.

Rich"
Guest [Entry]

A flaw in the design of these units causes door insulation or seal to deteriorate over time and as a result freezes the water line inside the door by the H2O discharge area. You can order the heater kit and install it or you can try the following fix that cured it for me and cost almost nothing. I used a styrofoam crawlspace winter vent cover and affixed it to the inside of door directly behind the water/ice outlet using two-sided tape. I also removed the front assembly to the H2O/ice dispenser and stuffed a short piece of round foam insulation in the problem area. The pictures will explain it better. I am not sure what method of the two worked. You could start with the easier, crawlspace (or any styrofoam) mounted to the inside door.
Guest [Entry]

Thanks everyone for all the advice. The water was not dispensing from my GE fridge even though the ice maker was working fine. Followed the advice above and ruled out a filter (switching the filter to the bypass tool) and water flow issue. I disconnected the water supply line and water was flowing fine. Then I disconnected the tube under the fridge and once again water was flowing fine. So at this point I was pretty sure it was a frozen line in the door. So I used a windshield reflector to keep the cold air in the freezer and left the door open and used a hair dryer to warm up the inside of the door. After a while a small piece of ice came out and water started flowing again. Be patient, it works!!!!! As long as you ruled out it is not a valve or water supply issue.
Guest [Entry]

The water stopped flowing rather suddenly on my door dispenser - even with regular, daily use. I used the hair dryer on the inside and outside of the door for 10 minutes (with insulation placed inside the freezer to keep the frozen items frozen. The water ran out with full force - at least once I realized that I needed to close the door for the pump to work! You could also push the lever inside the freezer with your hand. Thanks for posting the problem since I didn't see it mentioned anywhere on the GE site.