You won't be able to use services like the Internet any longer if your Globe plan or line was cut off. However, you will still be able to access the Globe website, where you can access your account, request a reconnection, and view your outstanding balance. Even your Globe bills can be paid online.
You should pay your bills on time to avoid being disconnected. The billing statement that was sent to you via email usually includes the due date. It is essential to pay your bills in full before the due date because Globe does not appear to offer a grace period during which you can settle your balance after the due date. Additionally, Globe may text you to remind you to pay your bill. ,'_com-medrectangle-3','ezslot_5',191,,_('div-gpt-ad-_com-medrectangle-3-0');
Therefore, if your Globe line has been disconnected, you can reconnect it by paying the balance and following these steps.
How to Call Globe's 211 Hotline to Make a Reconnection Request The quickest way to make a reconnection request with Globe is to call the 211 hotline. You can use any mobile number from Globe or TM as well as your Globe landline phone.
Use Globe to pay your outstanding balance. To check your balance, you can use the Globe at Home app or website. Use your landline or mobile phone to call 211. Globe and TM subscribers get it for free. Enter the account or mobile number to which you want to be reconnected if you are not using your disconnected landline or mobile plan. The fact that your plan or line was cut off will be communicated to you. To access the menu for self-service reconnection, follow the instructions. To manually reconnect your service, you can also talk to a customer service representative. There may be a fee for reconnecting. Wait two hours for a customer support agent to manually reconnect your Globe service, or wait 24 hours for the self-service menu to reconnect your Globe service.
How to Request Reconnection Using the Globe at Home App The Globe at Home app is another way to request reconnection with Globe. Subscribers on both prepaid and postpaid plans can use the mobile app. The app is available for download from the App Store or Google Play.300,250],'_com-medrectangle-4','ezslot_6',192,,_('div-gpt-ad-_com-medrectangle-4-0');
You will be able to request reconnection in a menu once you have added your Globe account to the Globe at Home app. You can also schedule a repair, track your data usage, pay your bills, upgrade your plan, request more data, and a lot more.
In conclusion, you just learned how to ask Globe to reconnect. Before requesting a reconnection, make sure to pay or settle your bills first to avoid additional problems.
Call the Globe hotline at 211 to speak with a representative or use the self-service menu if you have any questions or concerns about your plan or Globe account.
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