Before traveling abroad, you should think about how to use your mobile phone to access the Internet. While free Internet is available in most hotels, you'll need a reliable and fast data connection wherever you go. You want to ensure that you have access to the Internet throughout the day wherever you go so that you can quickly post an Instagram story or book an Uber without having to look for free Wi-Fi.
You can either activate your carrier's roaming service or buy a prepaid SIM or eSIM that works in the country you're staying in. The latter not only provides you with a predetermined amount of mobile data that you can use for a specified number of days, but it also grants you free access to text messages and phone calls from your home nation. You can also send texts and calls, but you'll have to pay extra from your carrier. ,'_com-medrectangle-3','ezslot_5',191,'0','0'_('div-gpt-ad-_com-medrectangle-3-0');
Roaming can be easily activated for your number if you are a Smart prepaid or postpaid subscriber before you leave, or even while you are already abroad. Although you will keep your number and be able to receive SMS and phone calls, signing up for a roaming plan is typically more expensive than purchasing a prepaid SIM at your destination. If you expect to receive one-time passwords (OTPs) from your bank from your contacts in the Philippines, this is absolutely necessary.
Therefore, before you leave for the airport, check to see that you have already registered for Smart roaming so that it can be used right away when you get there. We will show you how to manually activate data roaming on your mobile phone and subscribe to a Smart roaming plan. We will also talk about how to fix common problems with the network connection that can happen after activation.
How to Subscribe to a Smart Data Roaming Plan in the Table of Contents Step 1: Step 2: Go to the GigaRoam website and select your destination. Step 3: Choose your preferred roaming plan Step 4: Enter and confirm your mobile number Step 5: Choose your method of payment You have signed up for a Smart roaming plan. How to Activate Your Smart Roaming Plan for Android phones and iOS devices (iPhone or iPad). How to Fix Network Connection Problems: No Service or Signal. No Data Connection. Have a Safe Trip!
How to Sign Up for a Smart Data Roaming Plan Before you can sign up for Smart's roaming service, you'll need to sign up for a data roaming plan like GigaRoam. Plans for smart data roaming have validity periods of up to 30 days and range in size from 100MB to 10GB. Smart roaming plans start as low as 150.300,250]'_com-medrectangle-4','ezslot_6',192,'0','0'_('div-gpt-ad-_com-medrectangle-4-0'); prices vary by country.
For web surfing, video streaming, and social media apps, GigaRoam offers bulk data plans of up to 1GB.
RoamFacebook: This service only offers open access to Facebook and Messenger data.
RoamLite offers 100MB of open access data, making it ideal for light usage.
RoamSurf provides 500MB of data for social media apps and web browsing.
You can learn more about the data roaming plans that are available for your destination by visiting the Smart GigaRoam website.
Let's go over the steps for signing up for Smart data roaming so you can continue to get service even when you're not in the Philippines.
Step 1: Open the Smart GigaRoam website with your computer or mobile device and select your destination. This is the first step you can take.
Select your destination country (such as Singapore) from the drop-down menu by tapping ""Select Country."" To continue, click the CONTINUE button (336,280], ""_com-box-4,"" ""ezslot_7,"" 193, ""0,"" and ""0"");
Step 2: Choose your preferred roaming plan. You can now subscribe to a list of Smart data roaming plans. Keep track of each plan's price, data allocation, and validity period.
Click or tap the Smart roaming plan you want to register for (GigaRoam, RoamSurf, RoamLite, or RoamFacebook).
Read the Smart data roaming plan's description carefully to evaluate your selection. You should also keep track of the roaming partner carrier, such as StarHub, because you might need this information if you have to manually select your roaming network.
Tap the PROCEED button to proceed to the following step if you are certain that this is the roaming plan you wish to subscribe to. 300,250],'_com-banner-1','ezslot_9',194,'0','0'_('div-gpt-ad-_com-banner-1-0');
Step 3: Enter and confirm your mobile phone number You will be asked to enter your mobile phone number, so enter it in the provided field. Since the country code +63 already exists, you should only enter the last ten digits of your number.
Tap or click the PROCEED button after verifying that you have entered the correct mobile number.
Your mobile number will receive an OTP (one-time password). Check the box labeled ""I agree to the Terms and Conditions, Privacy Policy, and Cookie Policy of this site"" after entering the six-digit OTP code into the field that is provided.
To move on to the following step, press or tap PROCEED. 3336,280],'','ezslot_11',195,'0','0'_('div-gpt-ad--0');
Step 4: Select a method of payment Now is the time to do so as follows:
Charge to Mobile: Your prepaid load balance will be deducted from the payment. Payment will be added to your monthly bill if you are a postpaid subscriber.
Credit/Debit Card: If you choose this method of payment, a new tab will open where you can enter your card information (CVV, expiration date, and card number).
Maya: Your e-wallet, Maya (formerly PayMaya), will be charged for the transaction. If you select this option, the Maya app, if it is already installed on your device, will launch.
Make sure you have enough prepaid load to cover the Smart roaming promo payment if you prefer to use your existing load balance.
To finish making your payment, tap or click the PAY NOW button.
Step 5: That's it! You have signed up for a Smart roaming plan. Your Smart roaming plan subscription was successful. When you arrive in your destination nation, the roaming service will begin immediately. The roaming promotion can be used for up to a year (365 days) before it runs out.,,_;
How to Activate Your Smart Roaming Plan In most cases, Smart will immediately activate roaming when it detects that you have arrived at your destination. However, there are times when this does not occur, so you will need to manually enable roaming on your phone. We've explained how to enable data roaming on your Android or iOS device, so don't worry.
Important: Before you start using roaming, make sure that mobile data has been activated and that Wi-Fi has been turned off on your phone.
For Android phones, keep in mind that the steps that follow may slightly differ from one device to the next.
Open the app Settings.
Click on Mobile Network.
If mobile data is not yet turned on, toggle it on.
Choose SIM 1 or SIM 2.
Turn Data Roaming on or off.
If prompted, tap Turn On.
Open the Settings app on your iOS device (iPhone or iPad).
Choose Cellular.
Activate Cellular Data (if data has not yet been activated).
Select Options for Cellular Data.
Turn Data Roaming on or off.
A text message will inform you that your Smart roaming plan has been activated. 336,280],'_com-large-mobile-banner-1','ezslot_14',197,'0','0'_('div-gpt-ad-_com-large-mobile-banner-1-0'); If activation fails, you can get help by calling *888 (while in the Philippines) or the Smart toll-free roaming hotline +63288488878 (while abroad).
How to Fix Problems with Network Connections Although traveling is a great way to stay in touch with friends and family back home, it is definitely not perfect. We are here to assist you if you are unable to roam due to a signal loss or an unsuccessful data connection.
You have enabled data roaming, but you are still unable to receive a signal. In that case, you might want to get in touch with Smart to ask for help. You can't call the Smart hotline because you don't have cellular service, so you'll have to borrow someone else's phone.
You can send them a message by visiting the Smart Communications Facebook page and clicking the Message button. A quick, step-by-step guide to request roaming activation via the Smart Facebook page is provided below:
Type Main Menu or tap Get Started.
Pick Help or type it in.
Choose ""Report a Issue.""
Select ""Roaming Concern.""
You will be informed by Smart that they will require your mobile phone number. To continue, select ""Yes.""
When you are asked about your experience, select Cannot activate.
In the format MM/DD/YYYY HH, specify the precise date and time when you encountered the problem: AM/PM format in MM. For instance, the correct spelling for August 15, 2022, 5:00 p.m. is 08/15/2022 5:00 p.m.
Enter the precise location (up to street level) where the problem occurred. For instance: Singapore's Changi Airport.
The chatbot will inquire about ""What procedure did you perform?"" You could respond, ""Turned on data roaming.""
“Which roaming partner did you connect to?” the chatbot will inquire. You could respond, ""I wasn't able to connect.""
Take a look over the data you've provided. Tap Proceed if you agree that Smart will have access to your records in order to process your request.
The chatbot will attempt to connect you with a representative of customer service who will request information about your account. To continue, select ""Yes.""
Until a customer service representative is available to address your concerns, wait a few minutes.
When the representative for customer support responds, inform them that you still do not have a signal.
Make sure to provide the agent with your mobile phone number, email address, and other personal information.
The customer service representative will escalate your roaming activation to the technical support team after verifying your information. Make sure to keep an eye on your service within the next 24 hours and send them a new message if the problem doesn't go away.
Even if you already have a cellphone signal, the inability to establish a data connection is another issue that frequently arises when roaming. This occurs when your phone is unable to connect to the mobile network of the roaming partner, especially if network selection is set to automatic. 3336,280],'_com-large-mobile-banner-2','ezslot_15',198,'0','0'_('div-gpt-ad-_com-large-mobile-banner-2-0);
Open the Settings app on your Android device and select Mobile Network or SIM Card Management to resolve this issue. After selecting SIM1 (or SIM2), tap Operator or Carrier. Manually select the appropriate roaming partner by deactivating Auto-select or Automatic (for instance: StarHub) that your Smart roaming plan specified.
An iPhone can also be used to disable automatic network selection. Tap Cellular when the Settings app is open. After selecting Network Selection, deactivate Automatic. The correct roaming partner or network that was specified in your Smart roaming plan can be selected from there.
You can test each network individually if you are unsure of the appropriate roaming partner. When the mobile data icon (LTE, 4G, or 5G) appears at the top of the screen, you will know that you have chosen the correct network.
Happy Travels!
Partnerships and agreements between mobile network operators allow for roaming, with the home operator paying the servicing carrier for interconnection fees. As a result, signing up for a data roaming plan is not cheap. But even though it costs too much, roaming is still a good option for tourists and travelers who want to stay in touch with their friends and family back home without having to buy a new prepaid SIM card.
We hope that this Smart roaming guide will be of great assistance to you on your way to your intended destination. You can call the Smart toll-free roaming hotline at *888 (while in the Philippines) or +63288488878 (while abroad) if you have any questions or concerns.580,400],'_com-leader-2','ezslot_16',199,'0','0'_('div-gpt-ad-_com-leader-2-0');
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