How to Apply for PLDT Landline/Telephone (Postpaid and Prepaid)

For PLDT PREPAID LINE

This is a PLDT landline service without monthly charges. Customer shall load a prepaid card in order to use the line. Customer is charged through auto-debit on the loaded prepaid card for every outgoing calls made through the phone. This service is limited for residential use only.

REQUIREMENTS FOR NEW PREPAID PLDT LANDLINE/TELEPHONE APPLICATION

• Applicant should be the customer applying for the telephone
• The applicant may apply through the following: by calling 171, visiting any PLDT Business Offices, by sending application letter or e-mail addressed to customer@pldt.com.ph
• Have your ID available for confirmation of your identity. In case the applicant cannot apply in person, he may send an authorization letter duly signed by him and should attach to the letter a photocopy of the applicant's Valid ID. (e.g. Company/Government ID, SSS, GSIS, TIN, PRC License, Passport, Driver's License, etc.)
• Indicate your contact telephone number/s.

Once approved, charges should be paid at any PLDT Business Office or designated PLDT partner bank or payment channels.

1. For Post Paid Business and Residential Line
• Installation charge (whatever is the prevailing rate)
2. For Prepaid Line
• Installation charge (whatever is the prevailing rate)

Upon payment, please present any valid ID or if you are sending a representative, please hand him over your letter of authorization together with both of your valid IDs. The amount to be paid will depend on the service type being applied for. You will be charged at business rates when usage of the phone is primarily for your business or professional purposes, or if the service is furnished at business location. Residential rates will apply when the usage is primarily for social and domestic purposes.