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PLDT Head Office | Telephone Number

PLDT Head Office Address:
Ramon Cojuangco Building, Makati Avenue
Makati City, Philippines
Postal code: 1200
PLDT Head Office Telephone Number: (632) 816-8405

Securities and Exchange Commission (SEC) Identification Number: PW-55

BIR Tax Identification No. (TIN): 000-488-793
- https://www.affordablecebu.com/
 

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"PLDT Head Office | Telephone Number" was written by Mary under the Directory category. It has been read 23198 times and generated 26 comments. The article was created on and updated on 06 March 2012.

You may post good or bad customer reviews in the comment below.

Total comments : 26
RK [Entry]

POOR SERVICE
zenia tayar [Entry]

general information on your firm
Artemis Santos [Entry]

Good afternoon!
Tanong lang po kung ito po ba talaga yung telephone number ng PLDT COMPANY HEAD OFFICE? Tumawag po kasi ako ngayon lang para may itanong but nung tinawagan ko po yan at kinonfirm ko po kung eto po ba talaga yung contact number ng PLDT Head office, ang sabi po sa akin, hindi daw po. So, I would like to know if ano po ba talaga yung telephone number ng Head Office of PLDT Company. Thank you.
William Sharpe [Entry]

Hello,
My account number is 88-813-5520 address of service 02-100B Claro Recto Malaybalay, I have had your service for three years, when I first got it it was excellent then the service started to drop. I wrote maybe 20 email to your customer service group, made several trips to the local office. Finally, a tech sent me an email that he was going to switch my line to another port, after that perfection. Then two weeks ago the line failed, the line has been repaired, now my download has been reduced, and the latency has increased I wrote your customer service group but get no response, I need help.
wilson de dios [Entry]

I'm Wilson De dios of 234 pulo landayan San pedro Laguna. We encountered problem in our DSL internet connection that almost 3 weeks now and as of the moment no one attended our concern. I've already reported it on your hotline number 171 and I still follow-up it everyday but no response at all.please help us to address our concern regarding our turtle like connection.Hoping for your immediate response.
Albus Gonzaga [Entry]

just wanna call up the attention of one of your employee on the field name goerge martin.he supposed to be a good manner in terms of communicating the subscriber.
Phil Frances [Entry]

Our phone lines are broken, our internet is slow. I went to the PLDT office to report, they tell us to call the customer service! Are they out of their minds? How am I supposed to call with our broken phones? And when I do call, they just let me wait for nothing... What's the point of those offices you set up in malls if they can't even provide the service I need? All I want to to have a technician go to our place to fix the problem... Why complicate things?
Gene Emanuel [Entry]

What is going on with your customer service. They have become very unhelpful. I got a sim card 8 days ago and was told when I got it they would call me in 3-4 days with the number. I'm still waiting.
Rose Ramos [Entry]

I am a tour coordinator and catering provincial schools here in Northern Luzon. I would like to know if you have a place to accommodate students to have a plant tour and show them the installation or how to make the telecommunication materials. The students I am carrying taking up Information Technology and Mass Communication.
Hope to hear from you soon and take action on my request.

Best regards,
Rose
catherine [Entry]

Attention to PLDT:

Last April 26, 2014 I reported our company telephone line has no dial tone, no incoming and outgoing calls. Report no. is 5248649, on the next day and so on i always follow up for the action, because we really need to fix the phone for our communication use in our customers but this report are being closed but still have problem in our phone still no dial tone then another report no. is produce by your customer service agent no. is 5351843 report dated May 2, 2014 and then on the next day and so on still follow up again for this report and then May 6, 2014 have technical team was went here Ronilo Dela Cueva but he said he is not the authorize to fix this reported no. only his expertise is only in internet. He also said that if starting no. 5 is the report no. it is related to internet but if no. 1 it is related to voice (telephone concern only) but my reported no. is given by your customer agent so it means no proper communication between the technical team and the customer service agent because wrong reported is done that cause your customer really disappointed, we customers are patiently waiting to your customer service hotline to report our complain but the feedback is very poor and slow. And now May 13, 2014 i reported once again for our complains because still not fix and okay our telephone line given report no. is 5459452 given by Mr. Rafael Santos ID number : CT01776. I hope that this is my last report to you and our complains will given an urgent actions as soon as possible. Thank you. Hope you response to this matter.
necito ortega [Entry]

to my dear pldt personnel i am always complaining with my internet connection with tel. no.2274358 in maigo lanai del norte internet connection is insufficient for almost a myth i always ask assistance from the plot personnel of iligan plot office but nothing happened at all pls help me what to do because i am planning to report this to the media thanks and god bless
doyoung [Entry]

my concern is i apply my pldt internet connection last month November but until now no installation come. why your staff very very slow. i suggestion that you need to pull out those person specially in sales department and installment department.is that how long your installment come? one month?

This concern from cebu city. please acknowledge this comment.
angelina [Entry]

wrong
angelina [Entry]

Lacking professionalism, promptness, "owning the problem", in every aspect. You make a simple process so much more difficult and stressful than it needs to be. Why would we ever want to work with this company again or even refer you to others? Ask yourselves these questions since you get paid lots of money to do something about it.
Ahiezer Catapat [Entry]

I would like to complain,, my phone and internet connection was lost last march 25 2013. a day after i went to PLDT batangas to report the case they say that there were going to check in there system...after a week nothing happen so i go back again and ask why they say that there will be a technician who fixed is but until today nobody comes to my house to fix it...Please do something about it...it ruin my business a lot.....kung alam ko lang na mahirap umaksyon ang PLDT sana hindi na ako nagpakabit.... see details below

430 740-0021 under the name of ahiezer catapat
josephine calara [Entry]

I would like to Complain,our phone and internet connection was lost 1 week ago.we already reported to pldt angeles pampanga.they promised us to fixed it for 3 days.but until now nobody come to us.every month we pay php.4,600 very expensive but very poor service.Please check on this concern ASAP. Please see details below:

Thank you.

Telephone number: 624-0092 under the name of josephine calara
Rechie Susarno [Entry]

Hello!

just like to let you know that lots of unit owner @ THE ORIENTAL PLACE has no DSL because you run out of port facilities there, the building has provision for PLDT DSL I don't understand. Please do something!
Angelina Navarro [Entry]

No Dial Tone and DSL Connection for almost 2 weeks. I already reported this almost everyday but no response has been made on your end (PLDT). Please check on this concern ASAP. Please see details below:

Thank you.

Telephone number: 02 2544996 under the name of ANGELINA S. NAVARRO
ma.cristinasison [Entry]

it's been a month and a half since i filed my refund to escolta business office and still I havent got my money back. The staff there just keep on making a promise that they would text me to give an update and yet i get nothing. Is this the company we trusted for a long years. The biggest telecommunications company in the country is so incompetent. I don't need to beg just to get my money back
Josephine Pineda [Entry]

Would like to file a complain regarding our phone line + dsl with a/c# 0003535541, its been already 8mos that has no dial tone for 8mos. and dsl connection for 2mos., The hotline always tell us about the MAJOR TROUBLE PROBLEM about the wire/electrical post. Can you please fix this problem right away! POOR SERVICE AFTER SALES! WORST TELEPHONE COMPANY!
dixter [Entry]

I would like to Complain, your Branch In Pampanga always Saying that they will fixed the error regarding the configuration of IP because our Company hoping that It can Fixed just 3 days but it Getting a lot longer 5 days What is the problem This is Company our branches having a lot of pending transaction because of not having internet please fix it as soon as possible
allan bantula [Entry]

GUD AM, WHERE CAN I APPLY AS LINEMAN IN PLDT TACLOBAN CITY AS I'VE 18 YEARS EXPERIENCE IN MY FORMER EMPLOYER TELEPHONE COMPANY .
peter john wagan [Entry]

good day tanong ko lang po saan ang applayan po ng lineman?thank you
mae dizon [Entry]

napaka poor service nyo!!! pagkbayad ko ng inapply kong dsl 2months na wala parin tapos nalaman ko not applicable ung lugar namin...ano un? tapos ngayon cancelled ko na pinahihirapan nyo naman ako mag refund ng binayad ko..nakaka loko kayo ha...d lang pala ako ang may ganitong case...kung gaano kau kabilis maningil xang kupad nyong ibalik...sobrang abala. focus on this matter since d lang ako ang may reklamong ganito.
asian [Entry]

-- guys asa man jud ani nga tel# ang motobag nila ?

-- 261-7400
-- 261-7500
-- 273-8000
-- 273-8601
-- 273-8602
-- 273-8604
-- 273-8605

-- please :'( asa man jud ani ? daghan na keu ku'g pending report tongod aning PLDT CONNECTIONS !!!
GERALD SANICO [Entry]

hi good day. i had a problem regarding my application.. i already paid an amount for connection then its been a month and no response to my application ..