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Cebu Pacific Contact/Telephone Number

Cebu Pacific loves to hear from you! To make a booking via phone or for feedback, questions and suggestions, please contact Cebu Pacific through the following:

Picture of Cebu Pacific Airplane

CALL CENTER

Manila Office:
Contact/Telephone Number: (02) 7020-888

Cebu Office:
Contact/Telephone Number: (032) 230-8888

TICKET OUTLETS IN LUZON, VISAYAS AND MINDANAO

You can book a Cebu Pacific flight at any of their ticketing outlets in the Philippines. Find the nearest one for you:

METRO MANILA

T3 Sales Office
Level 3, Departure Hall,
Naia Terminal 3, Andrews Ave., Pasay City

Robinson's Galleria
West Lane, Level 1, Ortigas Ave. Pasig City
Business Hours: 10:00 AM - 9:00 PM, Daily

Robinsons Place Manila
Beside Adriatico entrance
(in front of Malate-Adriatico Grand Residences)
Business Hours: 7:00 AM - 9:00 PM, Daily

Express Ticket Office
Terminal 1, Manila Domestic Airport, Pasay City
Business Hours: 4:00 AM - 8:00 PM, Daily

Summit World Manila
Level 5, SM Megamall, Mandaluyong City
Telephone Number: (02) 631-2277 / (02) 6350775

Access Universe
#24 Bohol Avenue South Triangle, Quezon City
Telephone Number: (02) 928-8911 to 12 / (02) 924-1348

Supersonic Services Makati
G/F, Collonade Res. C. Palanca St. Legaspi Village, Makati City
Telephone Number: (02) 840 2952 / (02) 893 9614

LUZON

Supersonic Services Clark
Unit 106 Marlim Mansions, Balibago Angeles
Telephone Number: (045) 892-5397

Eurogate Travel & Tours
103 Fields Ave., Balibago, Angeles City
Telephone Number: Tel no: (045) 892 0962 / 892 4749

RCL Ticketing Outlet
183 National Highway Brgy., 5 Coron Palawan
Telephone Number: (048) 725-4425

East ASIA Ticketing Services Inc.,
MOA Bldg., Brgy, Coron Palawan
Telephone Number: (048) 723-1224

Robinsons Place-Imus
Level 4, Aguinaldo Highway Imus, Cavite
Business Hours: 10:00 AM - 8:00 PM, Daily

Golden Ace Resources
Airport Site, Legazpi City
Telephone Number: (+63 52) 480-9667

Golden Ace Resources Corporation
Casablanca Hotel Penaranda, Legazpi City
Telephone Number: (+63 52) 481-2328

The Hubs A.T.O - POLANGUI
Bichara Commercial Complex Basud Polangui, Albay 4506
Telephone Number: (+63 52) 435-1122 / (+63 52) 212-6589
Manila Line: (+63 02) 697-3693
Cellphone Number: (+63 0919) 578-1199

Golden Ace Resources Corporation
#2 Taal St., Mayon Ave.,
Naga City 4400 (Head Office)
Telephone Number: (+63 54) 473-9669

Golden Ace Resources Corporation
Crown Hotel, Elias Angeles St., Naga City
Telephone Number. (+63 54) 478-8933

Gateway 21 Holidays Naga
CBD Plaza Hotel, Near SM - Naga across Central Bus Terminal
CBD II, Brgy. Triangulo, Naga City
Telephone Number: (054) 472-5777 / (054) 475-5202

Gateway 21 Holidays - Legaspi City Airport
Airport Site, Mayon Airport Canteen, Legazpi City
Telephone Number: (052) 480-5055 / (052) 820-2121 / (052) 481-9147

Gateway 21 Holidays
Metroglass Office Peñaranda St. Legazpi City
Telephone Number: (052) 480-5005 / (052) 820-5252

Gateway 21 Holidays - Sorsogon
Sorsogon Commercial Piot, Sorsogon City
Telephone Number: (056) 421-5756 / (056) 421-55555 / (056) 211-2128

Caritas Tours & Travel
Rm. 32 Colegio Business Center
Nuevo Segovia St. Vigan City, Ilocos Sur
Telephone Number: (077) 722-21-41

Travel Ilocandia Tours & Travel
Ground Floor CF Bldg.,
#80 Gen. Luna Street 2900 Laoag City Ilocos City
Telephone Number: (077) 770-5050 / (077) 770-4049 / (077) 771-1295 (fax)

Gateway 21 Holidays - Masbate
Masbate Lodge, Quezon St., Masbate City
Telephone Number: (056) 333-2184 / (052) 487-5103

Gateway 21 Holidays - Virac
019 Sta Cruz St., Virac Catanduanes
Telephone Number: (052) 811-1738

Golden Ace Resources Corporation
San Juan St., Virac, Catanduanes
Telephone Number: (+63 52) 811-2788

Gateway 21 Holidays - San Jose (Mindoro)
Liboro St. San Jose Occ. Mindoro
Telephone Number: (043) 491-2134

Kendi Air Travel Agency - San Jose (Mindoro)
Burgos St., Brgy6, San Jose Occidental Mindoro
Telephone Number: (043) 491-4745

GD Travel and Ground Services
E&A Canciller Bldg, Canciller Avenue, Cauayan City
Tel: (078) 652-2719 / (078) 353-0207

VISAYAS

Cebu Airport Ticket Office
Mactan International Airport Lapu-Lapu, Cebu City
Business Hours: 1:00 AM - 9:00 PM, Sun / Mon / Thu / Fri
Business Hours: 5:00 AM - 9:00 PM, Tue / Wed / Sat
Robinsons Fuente
Fuente Osmena, Cebu City
Business Hours: 9:00 AM - 8:00 PM, Daily

Skyliner Services-SM City
Lower G/F North Reclamation Area Cebu City
Tel: (032) 233-4983

Skyliner Services-Ayala Center
South Parking Area Cebu City
Telephone Number: (032) 231-6808

Summit World Bacolod
Victoria Arcade Rizal St. Bacolod City
Telephone Number: (034) 434-2021 to 23

Ramar Services
479 Gov. S. Perdices St. Dumaguete City
Telephone Number: (035) 225-6850

Maves Services
Sm Branch, SM Iloilo
Marymart Shopping Arcade Iloilo
Telephone Number: (033) 338-0585 / (033) 508-7144 / (033) 336-7817 / (033) 320 9284

Jonar Resources
Toting Reyes St. Kalibo, Aklan
Tel: (036) 268-7264 / (036) 262-7249

Jonar Resources
Roxas City, Airport
Tel: (036) 621-0307 / (036) 621-4548

Summit World Tacloban
Senator Enaje St. Tacloban City
Tel: (053) 325-7747 to 49 / (053) 321-9410

Tarsier Tours and Travel Services
Gallares Bldg. Graham Avenue Tagbilaran City, Bohol
Tel: (038) 235-3541 / (038) 411-3615

East Asia Ticketing Services Inc
Puerto Princesa Airport Rizal Ave.
Extension Puerto Princesa, Palawan
Tel: (048) 433-5541 / (048) 434-8100
MARG Services
Del Pilar St., Brgy Mabolo Catarman Northern Samar
Tel: (055) 500-9041

Trip Makers Travel And Tours
Gomez corner Cajurao St., Calbayog
Tel: (055) 209-4623

MINDANAO

Davao International Airport
Sasa, Davao City

Summit World Cagayan
Hayes Ticket Office, Cagayan de Oro City
Tel: 088) 858-3936
Marian Air Inc.
#044 Montilla Blvd. Butuan City
Tel: (085) 341-7519

Summit World Davao
2/F Victoria Plaza Mall, Davao City
Tel: (082) 224-0960 to 62

Summit World Zamboanga
Lantaka Hotel NS Valderroza St. Zamboanga City
Tel: (062) 993-1145 / (062) 993-1166 / (062) 991-3567

Summit World Cotabato
Roman Vilo St. Cotabato City

Dipag Travel Agency
106 Bonifacio St., Dipolog City
Tel: (065) 212-6516 / (065) 212-8229 (fax)

Exceline Travel & Tours
Osmena St., Dipolog City
Tel: (065) 212-2426 / (065) 212-3482

Ramar Services – Dipolog
Gen. Luna St., Dipolog city
Tel: (065) 212-9005

Davao Importer & Distributor, Inc. (DIMDI)
J. Catolico Sr., Street 9500 Gen. Santos City
Tel: (083) 552-8336

Pacific Wide Travel & Tours – GES
Mezzanine Floor Gaisano Mall J. Catolico Sr.,
Street 9500 Gen. Santos City
Tel: (083) 301-7820

Skyteam Services Inc., - GES
Door #4 Philippine Champion Bldg., J. Catolico Sr.,
Street 9500 Gen Santos City
Tel: (083) 301-0083

QSC Travel & Tours
Quality Shopping Center, Washington St., Ozamiz City
Tel: (088) 521-1525

ECL Travel & Tours
G/F Geeg Mall, Ozamiz City
Tel: (088) 521-3479

Virgox Travel Airways Agency
Amat cor., Rizal Sts., Washington Surigao City Surigao del Norte
Tel: (086) 826-8818

Sade Marketing
03765 Narciso St., Brgy Taft Surigao City Surigao del Norte
Tel: (086) 826-0259

- https://www.affordablecebu.com/

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"Cebu Pacific Contact/Telephone Number" was written by Mary under the Directory category. It has been read 313248 times and generated 230 comments. The article was created on 25 November 2013 and updated on 25 November 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 229

Comments display order:

Zrwqoy [Entry]

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DENIS TAGABAN [Entry]

QDKDPC; Last Name: TAGABAN
Greetings.

On January 22, 2020, my sister, Joan Paz Salazar who is being copy furnished on this e-mail, paid P76,822.73 for the ticket of passengers: DENIS TAGABAN, RAMEL RULLODA, and LOURDES TAGABAN. See attached receipt.

However, due to COVID and travel restrictions, they have been unable to travel.

You sent an e-mail that it's expiring in 42 days, of which within this time period, they are still unable to travel.

We are respectfully requesting that you assist us on how we can refund this. We will appreciate your kind assistance and response to this matter.

mary [Entry]

Very poor customer service..

Arnold R. Donasco [Entry]

there aren't any flights in this booking! Booking ref#: HDNRRP but my payment had a confirmation from gcash

Alberto Concha [Entry]

Good Day,

di ko marefund ang ticket ko, nag avail ako nung March 05, 2020, i nee to refun my ticket kasi d ko na magagamit dahil s pandemic, my flight date is May 9, 2020 - back date may 18,2020. you send in my email the lik to register my account my sundenly theres no access, it doesnt work,, so paao ko sya marerefund. my mailis ba kayong paraan to refund my ticket. as soon as posible sana. my ticket number is YCRJ3S

Cebu Pacific Ticketing Office [Entry]

If you happen to be in Colon, Cebu - do inquire promo fares for Cebu Pacific @ AIKEN AGENCY - Ground Floor Vision Building Colon St., Cebu City 6000 ..Tel: 6332 4167989

Cebu Tickets Cebu Pacific

GEOBERT DE CHAVEZ [Entry]

Need Official Receipt of Booking Reference Number AMZRXB
1. HERNANDO SANDOVAL
2. GREGORIO DE CHAVEZ
3. ALBALITO BALANI

FOR LIUIDATION PURPOSES. THNX

MARIA LINDA G. ACTUB [Entry]

Kindly email me the contact number of Cebu Pacific Air in Davao International Airport
Sasa, Davao City .

Thank you!

John Cox [Entry]

I have booked a flight from siem reap to manila on 12-16. The booking number is 5196154872. I'm not able to retrieve booking information on your website. Could you email confirmation and itinerary?

Also am I required to have proof of an out bound ticket before I can enter the country? I wanted to extend my stay longer than 30 days. I'm a US citizen.
John Cox
jack_london98@yahoo.com

christy foncardas [Entry]

hi. i made a booking yesterday afterlunch. then when im about to pay earlier today it was cancelled. i need that booking.please do something about it. reference number 311431092425 under christy foncardas

Irma [Entry]

Call center is not helping at all!!!! We've been ask to call repeatedly to get a feedback from a request to "Correct Name" the last name should be corrected. Requirements are emailed to you as advised. Simple request is taking forever!!!! Our Flight will be tomorrow! No rush from your people...so poor customer service. Tell me now! Who should I be talking to here? Give me a direct, not call center number please!

Reynaldo L. Maglipas [Entry]

Please help me how to manage my floating booking, since I was already deducted from my card as my payment. I don't know what happened to my booking because it seems the transaction had not successfully done because of internet problem. thank you for your assistance.

emma angcap [Entry]

I'm planning on flying from pagadain city on 12 may i need a phone numberso i can book a flight

eugene [Entry]

f**** call center . anyone doesn't entertain you! poor customer service

Jordalf [Entry]

I wan to call Cebu Pacific costumers services from San Diego CA USA.

camille burce [Entry]

hi i just want to ask about my iterinary going to nagoya i booked last august 1 2016 and i already pay through cebuana yesterday at exactly 9:46pm. but i havent received my iterinary yet! thank you

Czarina [Entry]

Hi, I just want to ask kung magkano ang fare cagayan to manila and meron bang gabing flights?

MAIDA LILAGAN [Entry]

I would like to ask how to pay booking tickets while I am here in Taiwan? is there any alternative payment center here? Please help me know how.thank you

jennie [Entry]

i keep booking ticket, when it arrives to submitting the details it no longer works, it always say system error

yeoh yu ho [Entry]

I have been trying to book some tickets on your website but error occured and persisted for the last 10 hours. Please rectify and advice.

Thank you.

nelzen [Entry]

I just want to know Cebu pacific requirements for bringing my two dogs from Dubai to Manila and to where or whom can I coordinate here in UAE?

thanks.

Miggy [Entry]

How to retrieve my confirmation number?
Thank you...

Olivia Balano [Entry]

Hi,I just want to know the contact no.Cebu pacific here in U.A.E.
Pls.let me know.
Thank you.

Best regards,
Olivia Balano

jill camba [Entry]

How much baggage allowance from manila
going to Iloilo..
In excess of baggage allowance how much per kilo/pound.

rosemarie eclipse [Entry]

Hi,
I just want to inquire if do you have a promo from manila-tacloban and tacloban-manila on december?
I'm waiting for your reply as soon as possible...

rex lumabi [Entry]

what is your number in dubai.. my accnt was blocked in cebu pacific

sheridan philp [Entry]

hi anyone whom can help me im looking for Cebu pacific airlines ticket office in catbologan samar philippines

Mary jo fuentes [Entry]

Good day.i just wanna ask ,how can i cancel my booked flight for tomorrow.waiting for your reply as soon as possible.thank you.

Marivic Bustamante [Entry]

Hi, the telephone number (+65-315-80808) you have provided for Singapore is not feasible. Is there any other number you can provide? Thank you.

sel gascon [Entry]

hello, I just want to inquire if do you have a promo now from kuawit to manila one way only? I'm waiting your reply

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