"The acquisition of Digitel has allowed us to expand and enhance our product offerings and thereby fortify the platform that should allow our revenues to grow. We expect neither a quick nor easy transition but we will continue to refine and redefine our products and services, in both our legacy and new businesses. In the meantime, we are pleased that our network modernization program has already raised our network performance, with our subscribers enjoying a significantly enhanced customer experience,” said Napoleon L. Nazareno, President and CEO of PLDT and Smart.
Fixed line service revenues decreased by P0.3 billion or 1% to P58.8 billion in 2011 from P59.1 billion in 2010 following a 2% dip in ILD, NLD and LEC revenues. Corporate data and DSL revenues continued on their growth path on the back of a 16% increase in the DSL subscriber base and an 11% increase in third party corporate data revenues. Digitel’s fixed line revenues contributed P700 million. Had the peso remained stable, service revenues would have been even higher by P700 million.
"The Home business of the Group continues its aggressive growth performance with broadband leading the way and voice services maintaining its leading position in the market. With combined strengths in products and network, we are in the best position to serve the current and the emerging needs of our residential market. The inclusion of Digitel in our product portfolio will enable us to expand our subscriber base in the regional mainstream market," declared Nazareno.
Total broadband and internet revenues totaled P18.8 billion, an 18% growth rate year-on-year, including a P0.5 billion contribution from Digitel; broadband and internet account for 12% of consolidated service revenues. Wireless broadband revenues, inclusive of mobile internet revenues, increased by 13% to P8.1 billion, compared with the P7.2 billion recorded in 2010. Moreover, mobile internet usage continues to grow strongly, with Smart’s mobile internet revenues increasing by 91%, from P900 million at the end of 2010 to P1.6 billion in 2011. Smart’s mobile internet revenues in 2H201 1 were in fact 82% and 29% higher than revenues in 1H2010 and 1H2011, respectively. The upsurge is attributed to the increasing number of 3G/smartphones in the system and the availability of broadband packages and loads to suit specific customer preferences. In October 2011, Smart launched 2 Netphone models in the US$100-200 price range and in December 2011, Smart added the iPhone 4S to its lineup. PLDT DSL generated P9.5 billion in revenues for 2011, up 15% from P8.3 billion in 2010.
Orlando B. Vea, Smart Chief Wireless Adviser, said, "As smartphones become more pervasive and more affordable, more Filipinos are able to access the Internet and social media. Clearly, we have built the most advanced network in the country. This translates to an enhanced experience and mobile lifestyle for our subscribers, most especially so for mobile Internet users."
In 2011, the Group consolidated its business process outsourcing operations, consisting of knowledge process solutions ("KPS”) and customer interaction solutions ("CIS”) under SPi Global Solutions, Inc ("SPi”). KPS and CIS had previously been under ePLDT, along with other ICT businesses such as data center operations, which have since been transferred to the Fixed Line business. SPi reported service revenues of P8.6 billion in 2011, an increase of 6% compared with 2010. KPS increased by 13% and 8% in US dollar- and peso-terms, respectively, while revenues from CIS rose 2%, with domestic sales registering a strong 10% growth.
86% of SPi’s revenues are dollar-linked - had the peso remained stable, service revenues for the period would have increased by P308 million.
- https://www.affordablecebu.com/
