ZTE Z830 - My message icon shows I have messages

Look in your archives for texts.  That’s where I found my hidden notification.  I had accidentally archived a text and it was sitting there.  Once I deleted it, my notification turned off.

"I had this problem and it was “archived messages” that I hadn’t read. I have no idea how they got archived. Here is how I fixed it on my ZTE:

Went to Apps. Went to Messaging. Went to Archived. In there were unread archived messages that weren’t even for me (were for person who used to have my number). I deleted the messages. The phantom “new message” number went away (I was up to *4*!).

Hope this helps someone.

*Edit* >> Sarah (above) fixed hers in the same way I see. Thanks, Sarah!"

"I have found the answer hopefully!!!! I had 3 messages on my ZTE that says I have unread messages and I had indeed read them all! They are cache messages. Okay, go to the Messaging icon. Press the three dots at the top Right corner and a drop down will come down. press settings from there!! The first option is DEFAULT SMS APP.. press that and change it! I changed mine briefly to messenger. For whatever reason, this resets all of the messages thats cached under Messaging. Let it stay in the other type of messenger for about 5 mins. Actually what’s going on is someone has sent a message that’s too big to download and its caught between downloading. Okay, switch back to SMS Messaging and it will start to send those caught messages in one by one!

-Hope this helps."

That occurs when you read the message when it pops up without actually selecting it you have to select it in order for the message to be considered read. Just stupid

Go in to your message setting and click the delete messages in 90days turn on then check and then turn off again. It pops the message up that you don't have. Might be a picture or video. Mine was a picture that didn't download.