Why is my touchscreen not working?

An unresponsive touchscreen could be caused by a setting issue. To check this possibility, go to settings, then display and deselect automatic brightness. Make sure that the screen brightness is set above 10%. If the screen is still unresponsive after you have deselected automatic brightness, you may need to replace the screen.

Hi sir, Did you drop your phone before? If yes, the touch screen flex cable maybe loosen, then you can try open it and reconnect it. Here is a link for tear down Moto G5 Plus, which shows you how to open it. And also, here is a link of OEM LCD Screen for G5 Plus.

"Moto E4 puls

touch not working"

If your Motorola G5 Plus doesn’t respond when you touch it then you need to reset it. I had this problem and that’s how i found this question. I tried doing everything i could at home like spamming the screen, knocking on it see if it answered, and i even tried to drop it again. All i had to do was hold the power button for a while or hold it then press it over and over but all i saw was that it reset and then i could touch my screen again.

"If restarting it doesn't work the screen may be dirty. To fix this you'll need to clean the screen with a clean slightly damp cloth.

If you have a screen cover try removing it and then restarting the phone. You may have to force a restart.

Also make sure that your hands are dry and clean. If you're using a stylus make sure the tip is clean. I usually wipe mine with an alcohol wipe.

I hope these tips help. Good luck!"