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Screen issues, Back light dims & goes out

Screen issues, Back light dims & goes out

I have a 2016 macbook touchbar 13" and one month after the 1 year warranty I noticed this "stage lights" issue. 5 months later the issue is worse now.

Asked by: Guest | Views: 278
Total answers/comments: 6
bert [Entry]

"Apple appears to have a run of displays failing in the new 2016/17 models!

Sadly, the cable between the backlight within the display and the connection to the logic board is the issue here. The flexing of the display (opening & closing the lid) fatigues the wires within the ribbon cable. The complete lid needs to be swapped out.

Apple will likely issue an extended warranty for this (free repair). I would still make the effort to visit an Apple Store so its on record if you can't afford the repair now. They may even just repair it under warranty!"
bert [Entry]

I have the same display problem for my 13” Macbook pro that I bought in late 2016. I agree with all the comments state that this is clearly a product defect and degradation of Apple products. I already went to Brea Mall Apple store and tried to find out what happened, the only solution I got is to pay $400 for replacing a new display if your warranty is out. The thing is even though I am seeing enough reports online, Apple repair team did not see enough data to recognize this is a known issue that they should acknowledge and do something about it. I urge everyone who run into the problem go to Apple support site and log a ticket. I am in the process of escalating it upward and hoping to get a more satisfying resolution by talking to the senior product support staff and customer relation.
bert [Entry]

I have same issue. And according to the comments, Apple frequently deleted that issue whenever you post on their discussion forum. I think that we should start petition on “change.org”. If there is a similar petition for that issue, please let me know.
bert [Entry]

I changed my screen 3 months ago, and now it’s like this again
bert [Entry]

"FYI: Apple repaired our 2016 MacBook Pro  (MacbookPro13,1) at no cost.

Apple published a service repair fix on 5May19:

https://support.apple.com/13-inch-macboo...

Note: the repair part was p/n:  605-20954 - Display Assembly, Silver

I went to an Apple store and rep initially said repair was not covered. I showed him the above link, then he said .....I did not know about this - this was new info - he did not know about this repair service program.

Check to see if your model is included."
bert [Entry]

I got the same issue, first back light was so bright, brought it to Apple store, they said it needed to get it replaced around $ 800. A month after visiting the store, now the display is out, took it back to Apple store, now the said the connection between display and m/b was bad and would cost $ 400 plus. Technician said it’s cheaper if I go to other vendor to get it fix