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Samsung Support Can't fix my phone due to corrosion/water damage

Samsung Support Can't fix my phone due to corrosion/water damage

Hey, now i dropped my Galaxy S4 in water with a case and screen protector attached for about 5 seconds. Almost immediately i took out the battery and put the phone and battery in uncooked rice for about a week. I contacted samsung because after a week, the phone would turn on, however there would be no display on the screen, the buttons on either side of the home button light up as well. If i connect the phone to my pc, it acts just the way it did before the accident. I send the phone to samsung as it was under 1 year warranty and they send the phone back saying Corrosion/Liquid Damage. What should I do now?

Asked by: Guest | Views: 186
Total answers/comments: 4
bert [Entry]

meetparikh39, the very first thing you want to do is to properly clean your phone. rice is great for cooking but it does not prevent corrosion or fix your phone. Use this guide to remove your logicboard and clean that as well as all the cable connectors etc. with 90%+ isopropyl alcohol and a soft brush. Clean the board well. Check for any burned, missing or otherwise damaged looking components. Once it is properly cleaned, replace the battery, reassemble your phone and re-evaluate. Should your phone still remain dark, you could replace the display, but it is also possible that you have a short on the logic board which will prevent the display from working. It is a bit of a crapshoot. Hope this helps, good lcuk
bert [Entry]

The same thing happened to me. But mine spent hours at the bottom of the lake. We had to come back at night and found it by the flashing light. I found a video online to pull the phone apart. Soak the pieces in 91% rubbing alcohol and let dry for a day. Put back together and the screen started working! Good luck to ya!
bert [Entry]

"It sounds like your LCD may be damaged (hence no display but everything seems to work).

Pretty common issue with liquid damage.

Sadly it is a seriously expensive part."
bert [Entry]

"I fix my phone. I accidentally drop it on my sink. 5 seconds and I got it up, I was reckless don't know what to do.

My screen glitch like blackening out then lights up sometimes. Showing that LCD works, touchpad also works and the problem was water inside the phones (blackboard, system chips and etc.)

I almost lost my mind into buying another phone? Or going to a technician. Then I go to a technician and he wants to charge me a fortune, I let him see the phone and said that he's gonna replace the LCD, but it isn't the problem. I frankly tell him ""please if your not gonna fix my phone, don't be so oppurtunate. My phones problem isn't LCD dmgs"" and he goes silent.

So here's how I fix my phone, so my phone is glitching and I know that LCD isn't a problem. I try to play music, by instinct in touching my phone while it was black. Then sometimes my phone get a little glimpse of pictures of what I am doing. So there, I play music and let the phone be for like 5 hours. *I already wipe the water on the phones inside but couldn't open the phones blackboard. So my instinct tells me, let the phone heat up with music/videos playing. And it works, my phone is working fine, not a day of passing by. The problem is solve.

Tips for wet phones

*know the real deal like -LCD dmgs, m'board/systemchips dmgs, touchpad dmgs or glitching screen.

*keep calm, search for help. A friend or anyone who knows what to do."