MY phones ringer is not working.

"I had this problem surface when Android upgraded to 6.0 (Marshmellow) The solution is as follows:

1. Press phone icon

2. Press the 3 dot icon in upper right corner of screen

3. Go to ""Settings""

4. TTY and Hearing assistance functions need to be ""off"".

5. The phone should now function perfectly . I have used this fix on a few MOTO G's with success.

Good Luck"

Song and call ring not work my moto g3

sir what the solution this problem

I had the problem also. Called for assistance and was told I would need to do a factory reset, which we did but it still did not work. Support person told me the only thing left to do was to get a new phone (wrong). I then looked online for others who had similar problems. Other people with this problem said that they took the back off the phone and pressed and tapped hard on the "M" logo. I have a Moto G 3rd Generation phone. The phone will now ring again.

Try reset app preferences in settings>Apps and select 3dots , it resolved my no ringing sound problem in my Moto g2.