My phone keeps touching things by itself and I'm not even touching it.

My phone keeps touching things by itself and I'm not even touching it.

This has been happening a lot lately and it is getting really frustrating. I haven't changed my screen or anything and I've had my Moto G4 for about a year now. I haven't dropped it from high up or anything and the phone is in great condition. Somehow, most of the time I pick up my phone to use it, the phone will start touching and opening random apps or start typing things when I'm trying to send a text. Can someone please help. I'll appreciate it.

Asked by: Guest | Views: 304

Total answers/comments: 5

Comments display order:

bert [Entry]

"@boiiii start by making sure you back-up all of your files. Then do a hard reset. Here are some instructions:

It is highly recommended that you complete a backup of the device information and disable Device Protection before proceeding with the steps in this tutorial.

With the device turned off, press and hold the Volume down key.

Note: If Device Protection is not disabled, the login credentials for the Google account currently associated with the device will be needed to set up the device after the reset.

With the Volume down key held down, press and hold the Power key.

Release both keys when the Android screen appears.

Use the Volume keys to scroll to RECOVERY MODE.

Press the Power key to select RECOVERY MODE.

When the No command message appears, press and hold the Power key.

While holding the Power key, press and release the Volume Up key.

Note: Release the Power key when the Android Recovery screen appears.

Press the Volume down key to scroll to Wipe data/factory reset.

With Wipe data/factory reset highlighted, press the Power key.

Press the Volume down key to scroll to Userdata only, then press the Power key.

Once the wipe is complete, with Reboot system now highlighted, press the Power key.

The device will restart.

The device is now reset and ready for use. from here.

If that still will not resolve the issue, you most likely need a new display assembly since that is where the ""ghost touch"" usually originates from."

bert [Entry]

"I had the same problem. All I did to fix it was hold down my power button and press restart after that I didn't have anymore problems. It happened after my mom hit a bear (were all safe) I started having issues with my phone but I did that and it worked again

If this doesn't help with your problem then try reading the other comments and sorry if it's not useful."

bert [Entry]

Send something to me to solve it

bert [Entry]

Did you try giving it a light twist, sometimes the screen gets bent, so giving a __very light twist__ can fix this.

bert [Entry]

iPhones and some other phones have touch sensors placed near the charging ports. If your phone acts up when charging it means the energy is messing with the touch sensors. Unfortunately this means you need a new phone.