MMS message's not sending or downloading

MMS message's not sending or downloading My phone, Alcatel One Touch Idol 3, will not receive or send MMS messages. It will just continue to say downloading until it times out. Is this a simple setting that needs corrected?
Asked by: Guest \| Views: 297

Total answers/comments: 4

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bert [Entry]

so one solution to this issue is to reset the network. in this case you need to go to netwrok under settings hit mobile network. then the option of access point then it should only show one. what you desire to do imn this situation is refresh it by clicking the 3 dots in the upper right corner of the screen. The option of reset to default should pop up. hit and refresh. this should help reset the network and allow multimedia messages to download.

bert [Entry]

How do I get the message to pop up on my screen it does not show that it pops up it just shows a red dot when I unlock my phone

bert [Entry]

"MMS requires a data connection. MMS is NOT INCLUDED in unlimited talk and text plans, and will cost you overage if youre not paying for data. Make sure cellular data is on, and your APNs are up to date.

A quick google search of your Carrier APN Setting should give you what you need to access mobile data."

bert [Entry]

I just fixed this issue by turning off WI-FI, reboot and try again.