J5 Prime Phone will not turn on

J5 Prime Phone will not turn on

So I've had a Samsung J5 Prime for just over 5 months now, and this is the first time it's ever acted up. I didn't charge it over the night, (I forgot) but charged it when i woke up and it was around 60% before I went to school. After about 4 hours of working fine, I went to check the time and my phone wouldn't turn on at all. Held down the power button etc and naturally assumed it had run out of battery. I remember it had about 40% charge left which I thought was a little strange, but I came home and plugged it in.

Asked by: Guest | Views: 195

Total answers/comments: 5

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bert [Entry]

"Hi Liz,

You're probably solved this by now - but I just had the same issue. Nothing else I tried worked before this:

I pressed Volume Down + Home Button + Power Button for a few seconds.

After a few seconds I got a turquise screen warning me about a custom OS install.

I cancelled that with a Volume Down press and then my phone booted normally.

Got the idea from here.

Hope that helps Liz (and you future Internet person),

Z:D"

bert [Entry]

Charge with original samsung power addapter and cable.

bert [Entry]

Pressing the volume down + home button + power button worked like a charm. But now my question is, why did my phone act this way? Seems to be an issue quite regular for J5 prime phones.

bert [Entry]

My samsung galaxy j5 wont turn on. I already replaced a new samsung msm-hk battery yesterday and my phone wont turn on and it wont charge. Maybe it’s a hardware or software or firmware issues. My mom bring my phone to a repair shop yesterday so they will repair my cellphone. 2 months ago i bought a samsung battery but my phone shuts down itself? can this will be repaired?

bert [Entry]

samsung j5prime power bottom not working how open my phone