Ugh. I can't get my phone to transfer photos to my PC. I don't think the PC is recognizing it. I formerly used my old Samsung phone to connect easily, using Verizon Cloud, and transferred no prob. Why does this phone not connect? HELP
"Are you on the latest Android Version called 6.0 / Marshmallow? When you plug your phone to your computer via MicroUSB / USB 3 cable you need to drag down from the notification bar / status bar then select the tile called 'USB for charging, Touch for more options' then select 'File transfers' for the Use USB for window dialog.
This should then allow you to access the files on the PC.
f that still doesn't work then you will need to go to phone settings, scroll down to About Phone, then tap on that, then tap on build number 7 times and it will show the developer options where you need to go back to the settings list to select it. Once you get in developer options scroll down and look for Enable USB debugging. Enable that and see if that works.
Other wise you may need to go into storage under phone settings then press the menu button, usually the 3 dotted menu button on the top right of the screen and change the USB connection settings there.
Still having issues? Look at the comments right below my answer for another solution."
I had this same problem. Samsung and AT&T offered me no solutions that worked. The "Developer" option did not work for me. Installing Samsung Smart Switch did not help. Installing the driver did not help. Installing Samsung developer software did not help. Nothing worked for me until I had a sudden bout of common sense and copied all my gallery photos and then pasted them into the SD card's DCIM Camera folder, which allowed me to view and transfer whichever photos I desired.
I have an additional question....once I do all these steps, my phone wants to transfer ALL (and there are a ton) of the pictures from my son's tooth brushing app and a bunch of random pictures that look like they might have come from Instagram, but aren't pictures I posted on Insta. Is there a way to make it so that it only transfers the pictures from my gallery and not all these other random pictures? It's super time consuming to go through over 2,000 pictures to only pick out the 200-300 I really want to transfer.
"I have a Samsung S5. It used to be easy and fast to transfer my photos and files from it to the PC. Connect the USB cable (seemed both the 2 and 3.0 cables worked just fine.), swipe down to get the USB Charging tile and then click photo transfer.
Then just navigate to the folder I wanted (Card, DCIM, Camera to get to photos). Then transfer away.
Now, opening that last folder (where the pics are), the phone will just give a spinning wheel. After a very long time, it will show the pics (over an hour!) Then, cutting, copying, or moving takes a very long time! Last night it took over 12 hours to move about 50 normal photos to my PC.
I've ruled out that it isn't the cable, nor the PC. I tried the enabling developer tools above. No change.
If I go into the phone (instead of the SD card), it seems to all function normally.
What else should I do / try?
(Can I pull the card out and use an external reader without messing up the card / apps for future use in the phone?)"
"My computer recognized the cell phone, however the Samsung folder on the computer was blank and it did not show ANYTHING, including all files, pictures, etc. ~ so after searching on the internet, here's what I figured out and it worked although I am computer illiterate. After doing this, it enabled the Samsung folder and I can now view and transfer photos, files, etc. from cell phone to the laptop.
SAMSUNG GALAXY S5 PHONE
Go to SettingsTap on ""Developer Options""
{if Developer Options is not turned on, hit it 7-times and that will turn it on}
Scroll down to Networking Section and Tap on ""USB configuration""Tap or turn on ""MTP (Media Transfer Protocol)""
{a window will pops up that says Allow access to phone data}
