Why do I have to tap twice on things now to open?

Why do I have to tap twice on things now to open?

Have had my Kindle Fire hd for about one week. All of a sudden, things wouldn't open unless I tap twice on them, but most of the time, even that doesn't work. It's pretty useless to me know because it's so frustrating. I had a kindle fire, and recently upgraded because I loved my kindle fire. I'm very disappointed that I have had it approx. one week and I can't use it. I've tried everything and nothing works.

Asked by: Guest | Views: 152

Total answers/comments: 4

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Guest [Entry]

Thank you! While your answer didn't work for mine, it DID lead me in the right direction! Settings, accessibility, *voiceview*, and that was exactly the problem. Shut Voiceview off, and everything goes back to normal!!! Thanks again!

Guest [Entry]

I just had the same problem on a newer Kindle fire. Try this. In order to get those settings, double click on the time display in the upper right-hand corner, but on the second tab keep your finger down. Do not lift your finger up. While holding your finger down and then you should drop down that should include settings and a couple of functions that are currently visible. while holding your finger down, drag it over to that drop down and go to the bottom selection which should be voice view settings. that will allow a green highlight to appear around voiceview signifying that you have selected it. It is now safe to lift your finger. Lift your finger, did double tap voice view. That will open the settings for boys for you. Go in and turn it off. It will require a selection of the voice you on off switch, followed by a double tap on the selected switch. What a pain in the ass, but hopefully it works. It did for me. By the way, did I mention that my two-and-a-half-year-old son is the one who changed up all of these settings? LOL

Guest [Entry]

Unless there is a setting that you changed, it sounds like the digitizer may be failing. I'd exchange it if possible.

Guest [Entry]

"June, 2019, Fire HD 8, like new. I had my tablet in my bag and left the screen on while walking inside with my hands full. I use Amazon Music in the car with the device. I heard a lady mumbling letters and repeating herself. I didn't think anything of it until a day later I attempted to use the tablet. Oh boy! This was much worse than the showroom screen or whatever it's called. I almost lost it. The lady won't stop, the app is all over the place. I am glad I found this thread. I tried asking Alexa all kinds of things hoping to pull open the settings, app, or menu. This was painful. The timing of the taps and the way you tap is very important. I wish you luck. It is a test of true sanity, or what remains.

Alexa had NO IDEA WHAT VOICEVIEW IS. She told me it did not exist on any of my smart devices. (Obviously). I was able to search in the safari search bar for the app. I was then able to press on MY STUFF which is next to WEB and AMAZON (IT WILL SEARCH THOSE PLACES) It said, NO RESULTS FOR VOICE VIEW. I PRESSED THE BLUE HYPERLINK FOR HELP. THE screen came up next with voiceview clear as day, running and on. I switched it OFF.

With patience and a little savvy tech work, you'll get it!!!"