Screen not responsive, what do I do?

Screen not responsive, what do I do?

The screen is blank! Even with the power switch showing "green" for fully charged. What is the problem? I've tried the charge with the computer--no change and charge via electrical outlet--no change. Is this a hard reset issue? If so, how do I go about doing that without a screen? Is it worth trying to repair? or replace and donate Kindle to some repair tech training location?

Asked by: Guest | Views: 147

Total answers/comments: 3

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Guest [Entry]

After holding the power switch for 40 seconds don't panic if it doesn't immediately reboot. Mine just took about 30 seconds before showing any signs of life. It's okay now.

Guest [Entry]

"I just had this problem too with my Kindle 3 (keyboard).

I forgot to close the window yesterday, and it got cold and the air was slightly damp while charging, so I thought I had completely broken it. I don't think anyone here mentioned that kind of condition in which it happened, but I thought I would - maybe it is a factor of why it happens and nobody thought about it.

Anyway, I had a standby-screen and holding down the power didn't do anything, and neither did anything else I did. So eventually, about to give up I actually found a solution mentioned nowhere else.

I just typed ""reset"" into the keyboard and hit OK - and it started to reboot!

(not the new-line button, but the one in the middle of the arrow keys)

I admit I didn't think it would work, it was just frustration which made me do it, but it worked :)

PS: I posted this on this thread earlier today - I hadn't realized it was a Kindle-2 thread at the time, as there were some other kindle-3 posts on there"

Guest [Entry]

I had the same problem. The only suggestion I found was to hold the power switch in the on position for 40 seconds then release. It did not fix mine but it won't hurt to try. I did contact help from the Amazon site and they had no suggestions. They did offer me reduced prices on both new and refurbished models. Looks like I am due for a replacement! Can't complain after 4 years of heavy usage. Good luck!