My lens is stuck all the way out!

"@lv2kiss ,Donna, Look around the gap between lens and camera body and if you see any debri/sand/etc. tear a small piece of paper to use to circle around the lens to dislodge the debri or hold upside down and give a good shake(do not drop).

Remove battery and memory card, hold down power on button for 10 seconds, re insert battery and power on then off.

If no dirt and reset did not work, battery is known good and fully charged and lens will not retract, return under warranty for repair/replacement/refund. Your camera internal lens mechanism could be faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button."

YES i had 1 battery not charged THANKS !!!!! bLH gastonia@aol.com

I am going on a trip soon and now my camera broke. What a coincidence! I am so frustrated!!

I had this problem. Constant switching off (by opening the battery case - the only way!) and on again coupled with illogical manhandling of the lens with occasional thumps eventually got the thing running with poor focus. Then I went to menu-settings-reset (to factory default)-ok and it now seems fine. Minutes away from binning, or home dismantle which would have had the same outcome!