My Galaxy Note 2 is completely frozen displaying only Samsung Galaxy .

My Galaxy Note 2 is completely frozen displaying only Samsung Galaxy . This unit has a black screen with only "Samsung Galaxy Note II displayed. Nothing I do causes any change at all. It does not turn off and does not need to be turned on to show this display.
Asked by: Guest \| Views: 165

Total answers/comments: 3

Comments display order:

Guest [Entry]

February, 2019; does not work; tried multiple ways of holding down the 3 buttons. will likely need to go for a professional repair store

Guest [Entry]

This is a bit late, but if anyone sees this it may still help. Usually when a Samsung device boots up or boot loops (without hitting the power button) when the battery is inserted, it’s an issue with the power button. If it automatically boots to the recovery menu when inserting the battery, it’s an issue with one of the volume buttons.

Guest [Entry]

i have the same issue but i searched over the internet & it could be a failure in the eMMC chip on the tablet or else a weak battery. I tried but my tablet won’t charge up and it stuck on the logo like yours .