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Keyboard displays numbers instead of letters

Keyboard displays numbers instead of letters

My daughter and I are switching laptops while she is in school. It's old and came with Windows 8 but now has Windows 10. We recently took it to our local Windows store to have her stuff taken off her ASUS so I would start fresh. Now when I try putting in my password, some keys display numbers instead of the letter. The "O" also has the number 6 on it and that 's what shows up. I thought maybe I had the caps on but no. Any ideas?

Asked by: Guest | Views: 250
Total answers/comments: 2
Guest [Entry]

"You need to turn off Number Lock on the keyboard.

To do this, at the top you will see a key marked ""Num LK"".

If simply pressing this doesn't turn off the number lock, locate the ""FN"" key, hold the ""FN"" key down, then press the ""Num LK"" key."
Guest [Entry]

"Hi @bfloabbott, i think you had trigger the num lock on your laptop keyboard, or due to external keyboard num lock.

just turn it off and it should be good to go :)"