iPad only charges when turned off.

iPad only charges when turned off.

Alright guys - I’ve seen this issue twice this week in my store, one with an iPad 6th gen and the other on an iPad mini 4. The device only charges when turned off. I replaced the charge port on the 6th gen because it wouldn’t charge at all before (according to the customer), and it worked fine for a day, but the customer came back now it has the same issue, but if the device is turned off and left on the charger for a bit, it will turn on with 70-80 percent battery. My thoughts are either a battery or a board, but I’m wondering if anyone has seen this issue before and has a solution. Thanks!

Asked by: Guest | Views: 257

Total answers/comments: 2

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Guest [Entry]

“Charging when off” is usually PMIC related. When dealing with iPad and charging issues, especially older models, always start with the charge port first (which you have done). When that doesn’t solve the issue, then look at Tristar (easier replacement) and then PMIC when all else fails. The PMIC’s can be expensive so troubleshoot the issue fully before replacing them.

Guest [Entry]

After changing the power ic in my ipad 6th gen it only charges but does not turn on. Hardware is not a problem. What should I do now?