Attaching file in mail in Lotus 8.5

Attaching file in mail in Lotus 8.5

"A user has lost the ability to attach files in mail. Drag and still drop works, but not toolbar Attach or Actions / Attach file. I have replaced Design template for mail . Backup and reinstalled Lotus. Using only the users notes.ini user.id & names.nsf. but still the function still does not work.
Is there a registry key that may control this function or can it be a corrupt *.ini or *.id file?"

Asked by: Guest | Views: 253

Total answers/comments: 1

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Guest [Entry]

I don't think this has anything to do with the mail template. If the user can select the File >> Attach menu item while the cursor is in the body field of an email, then the body field is still correctly set as rich text. And that menu item's functionality is not defined in the mail template. But to prove this out, as the user tried to attach a file in some other database? Say in a calendar entry?