GERMAN AND DUTCH CUSTOMER SERVICE REPRESENTATIVE

Job Description:

Responsible for providing customer service assistance to English- and German  or Dutch -speaking customers. German  or Dutch CSR provides solutions, entertains feedback and maintains rapport to customers.

Job Specifications:

• Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.

• Communicate with the customers to respond, follow-up and resolve issues.

• Deal with customer feedback and determine action on the customer’s request.

Job Qualifications:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field

• Excellent English, German  or Dutch communication skills.

• Customer service account experience is an advantage.

• Must be sharp and aggressive.

• Computer-literate with at least 35wpm typing skills.

• Fresh graduates are always welcome to apply.

• Willing to work night shifts.

• Full time positions.