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Job Responsibilities: Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction. Communicate with the customers to respond, follow-up and resolve issues. Deal with customer feedback and determine action on the customer’s request. Qualifications: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field Excellent English communication skills. Customer service account experience is an advantage. Must be sharp and aggressive. Computer-literate with at least 35 wpm typing skills. Fresh graduates are always welcome to apply. Willing to work night shifts. Full time positions. For more information about our company, visit our website: http://www.ebusinessbpo.com How to Apply For faster application process, please visit one of our offices: FOR CEBU APPLICANTS: Location: GF Cebu IT Tower 2, Cebu Business Park (Beside Ayala PUV Terminal and across Mandarin Plaza Hotel) Recruitment Office hours: 8 am to 5 pm Phone: (032) 318-4287 Mobile: 0917-314-7656 FOR MINDANAO APPLICANTS: Location: B-11 2nd Floor Lifestyle District, Corrales Extension Brgy. 23, Cagayan de Oro City Recruitment Office hours: 10 am – 7 pm Phone: (088) 880-3760 Mobile: 0917-301-0626
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