Communicates
with customers through various methods to obtain payment on outstanding
receivables the soonest time possible.
Strong
analytical and research skills to be used for problem solving and dispute
resolution
Ability
to recognize when customers are exhibiting cash flow issues and know when
to escalate such problems to management and sales rep
Takes
the necessary action required to maintain the highest level of customer
satisfaction
Provides
necessary assistance and resolutions to customers on AR related concerns.
Negotiates
payment schedules and terms of payment with customers in order to allow
for continued shipment of product while eliminating the past due balance
Qualifications
Work
requires the level of educational development normally acquired through
completion of a two-year associate degree in business or related field. A
bachelor's degree in Accounting or Finance preferred.
Requires
a thorough understanding of the credit and collections functions in order
to work under limited supervision in resolving complex credit issues
Knowledge
of accounting and finance fundamentals
Requires
strong ability to prioritize and be self-motivated in order to meet daily
demands of customers and supervisor.
Must be
proficient in Excel and able to create, edit and maintain spreadsheets and
workbooks.
Knowledge
of Get Paid and SAP preferred.
Willing
to work on a graveyard shift
Active
and effective listening skills
Excellent
written and verbal communications skills in English
