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Unparalleled Service is our Unique Feature in Hongxing

As the leader of China's mining machinery industries, Henan Hongxing Mining Machinery Co., Ltd. thinks that the future development trend of manufacturing industries is based on the industrial type of integrating the product manufacturing and the value-added service, namely the service-oriented manufacturing. Hence, the mining crusher industries in China should accelerate the development of modern manufacturing department, develop green technology and extend to processing , production and assembling so as to enhance the position in value chain of world manufacturing, improve international competitiveness and the ability and level of customer service.

Before sales service: Provide the program design and technological flow design; choose the right equipment which is most suitable for you; design and manufacture products according to your demands; provide training of operational technicians for you.Sales service:Finish the equipment inspection with you; assist you in drawing out the construction scheme and detailed flow.After sales service:Send technicians to installation site for the guidance, equipment adjustment and training.

Service theory: Hongxing wins many honors by the exquisite techniques and advanced technology; company regards qualify as life and customers as God. Customers’ satisfaction is our persistent goal. We will always serve customers by the service tenet of to be responsible for every procedure; for every machine and every customer. We will do our best to get your satisfaction. We firmly believe that we can get sincere repay with our sincere dedication.

Personnel of Hongxing have established favorable service theory: repair in time broken-down equipment; provide program design and technological flow design to customers before sale; provide high quality products and provide operation training and tentatively help customers to solve complicated processing problems. Our telephone services are available around the clock including holidays.

In order to create personalized service with enterprise features, form sustainable competitive advantages and increase the market share, Hongxing constantly enhances service awareness and increases the investment in pre-sales, mid-sales and after-sales service. For long time, Hongxing is committed to change the traditional operation mode of product-focused and service-focused business and builds the operating system of combing product with service. Currently, the operation mode of service manufacturing has begun to take shape.

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"Unparalleled Service is our Unique Feature in Hongxing" was written by Mary under the Technology category. It has been read 1892 times and generated 0 comments. The article was created on and updated on 04 May 2013.
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