There have been a lot of inquiries about how to cancel orders on Lazada and receive refunds in various forums. Some individuals inquired as to whether it is still possible to cancel an order even if the package has already been delivered.
If the item is still being processed and is not yet packed for shipping, Lazada allows you to cancel your order. You are free to cancel the order as long as the seller or warehouse has not yet packed your package. ,'_com-medrectangle-3','ezslot_5',191,,_('div-gpt-ad-_com-medrectangle-3-0');
Go to My Orders on the Lazada website, make sure you're logged in, and click the Manage button for the particular order to see if it has already been processed and packed. Check the order details for a message that looks like this: "" Your package is being handed over to our logistics partner after being packed.
Tap ""Account"" and then ""View All Orders"" on the Lazada app. After selecting the item, select ""Track Package."" Check the bottom of the page to see if a message indicates that the seller or warehouse has packed your item.
Unfortunately, you are unable to cancel your order if the seller or warehouse has already packed it. 300,250],'_com-medrectangle-4','ezslot_6',192,,_('div-gpt-ad-_com-medrectangle-4-0');
You can still make a request to cancel your order if you find a ""Cancel"" button or link for it. When you can no longer cancel your order, that button will disappear.
Table of Contents How to Cancel an Order on LazadaRefunds for Cancelled Orders How to Cancel an Already Packed Order How to Cancel an Already Shipped Order Need Help?
How to Cancel an Order on Lazada These are the steps to take in order to cancel an order on Lazada. This procedure applies to orders placed on the Lazada website. The Lazada mobile app basically follows the same procedure.
First, select your order by clicking the ""Track My Order"" link in the top menu. You can also select your order by clicking ""My Orders"" under ""(Your Name) Account.""
The item's order details are now visible. As shown in the image below, click the ""CANCEL"" link. '_com-box-4','ezslot_7',193,,_('div-gpt-ad-_com-box-4-0');
You will be taken to the page titled ""Request Cancellation.""
In the box on the right, choose the reason for your cancellation after selecting the item or items you want to cancel. Your order may be canceled for the following reasons:
opted for a different product; found a cheaper alternative; changed payment method; changed/combined order; delivery took too long. You can include any additional information about your cancellation, but it is not necessary.
Check the box indicating that you have read and accepted Lazada's cancellation policy after reading the policy. To move forward with the cancellation, select ""SUBMIT.""
Your request to cancel will be granted immediately. You can verify the status of your cancellation request by clicking the ""Check your order status here"" button. 300,250],'_com-banner-1',);
Additionally, you will receive an email confirming the cancellation of your order.
Refunds for Cancelled Orders If your order has already been paid for, your refund will be processed within one to two business days of your request for cancellation.
After processing your refund, Lazada will send you an email. The payment method determines how long it will take for the refunded amount to appear in your account.
If you haven't received a refund by the expected date, talk to Lazada's customer service representatives or call their hotline at (02) 7795-8900. Credit card: 5-15 banking daysDebit card: 5-45 banking daysLazada Wallet: Within 24 hoursInstallation: Depends on the issuing bankLazada Store Credit: 1-2 business daysGCash: 1-3 days
How to Refund an Already-Packed Order What should you do if your order is already packed? Can you reschedule it?
If the seller agrees, you can still cancel your order even if it has already been packed and not yet shipped.
If your order has already been packed, you can cancel it by following these steps:
First, talk to the seller to see if he will cancel your order. Type ""Talk"" to speak with Lazada Customer Care. Choose the order you wish to cancel. Inform the representative at customer service that you want to cancel your order. Give an explanation as to why you want to cancel the order. The cancellation form will be completed by the agent for customer service. Wait for the agent to inform you that the cancellation form has been submitted to the seller after you fill it out. Talk to the seller and get his signature on the cancellation form. Lazada will cancel your order and give you a refund once the seller signs the cancellation form.
What Happens If Your Order Is Delivered?
Some individuals have inquired as to whether you can cancel your order on Lazada if the item has already been shipped to a logistics partner.,,_;
The straightforward response is no; you are no longer able to cancel shipped orders. It goes without saying that the seller cannot cancel your order once the shipper has delivered it.
On the other hand, some people suggest that you simply decline the item. Because you can't force someone to accept a delivery, the courier will be forced to return the item to the seller or warehouse.
It is not uncommon for customers to refuse an item because they are unable to pay for it, and the majority of sellers on Lazada have experience dealing with returned items. It's all part of doing business, especially when you shop online, where there are often returns, refunds, and late deliveries.
Since sellers lose money every time you cancel an already-shipped order, we only recommend using this option if you have no other choice. '',_('div-gpt-ad--0');
If you reject the item, will you be banned from Lazada? Probably not, unless you abuse it frequently. I was able to shop and place an order using cash on delivery (COD) the following time even though I once refused to accept delivery of an item I had ordered.
Have a Need?
We hope this article has provided you with the information you need to cancel your Lazada order. You can get in touch with the Lazada customer support team or call the Lazada hotline at (02) 7795-8900 if you need additional information or clarification. We are unable to respond to your specific inquiries, so please direct them to Lazada.
Tags: Online shopping at Lazada""" - https://www.affordablecebu.com/
