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Battery Won't Stay in
My harmony companion stopped working a few weeks ago. I replaced the battery. 2 days later it stopped working again. The battery was loose, however, I can’t put it back in. When I put it in, it spits it back out. I used the iFixit guide for opening the remote to access the motherboard/buttons, but I can’t figure out what to do about it spitting out the battery. Can anyone help with this? Harmony’s official response was “It sounds like it was dropped”. It’s very possible. I didn’t drop it, but I’m also not the only one to use it.
ANSWERS:
"Hi @rf09 ,
You may have to open the remote again and check how the battery is being held without the main cover on.
Make sure that the battery connection spring as shown in this image taken from the ifixit guide is holding the battery down properly etc. and is not bent out of shape."
Mine won't take a Duracell battery. Generic brands work fine.
I got it working after updating the hub in the harmony app, and then just putting it halfway in and then pushing it in with the cover.
Mine is ejecting the battery as well. Crap design. Glad I came across this website b/c I followed Andrew Witney’s advice about shoving a piece of scrap paper in there with the battery and that seems to work.
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