Why is my Ninja coffee bar shutting off

Why is my Ninja coffee bar shutting off

I received my Ninja coffee bar for a Christmas gift 2017. It worked fine for 4 weeks then cleaning light came on I cleaned it by directions ,made probably 10 pots of coffee worked great. Then when I went to push for a full or half pot of classic or rich it makes about a cup or a cup and a half and shuts off . for a full pot I restart it 11 times to finish .I took off the water resovior and pushed the spout to release air bubbles still doesn’t work