There is cross symbol in my audio tray icon

There is cross symbol in my audio tray icon

previously when i install window 7 my audio was work fine but when i upgraded to the newest win 10 version. there is cross symbol in the audio icon. i think something was happen with audio driver. but when i was check device manager . the audio driver was become 2 driver. one of that have a warning symbol but the other was work fine. but my pc still completely cannot produce sound :(. You guys can check screenshot for together finding the solution :)